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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013416835
Report Date: 06/10/2026
Date Signed: 06/10/2026 03:43:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2026 and conducted by Evaluator Melanie Otsuji
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260406113850
FACILITY NAME:KIDANGO - CARLSON CENTERFACILITY NUMBER:
013416835
ADMINISTRATOR:AL BAKER, AALYAFACILITY TYPE:
850
ADDRESS:1301 MOWRY AVENUETELEPHONE:
(510) 608-4841
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:32CENSUS: 21DATE:
06/10/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Dhamar BermudezTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Facility failed to maintain children's restrooms clean and sanitary.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Melanie Otsuji arrived to the facility unannounced to conclude investigation into the above allegation. LPA was met by Director, Dhamar Bermudez. Also present during today's inspection were two (2) additional staff members and 21 napping preschool aged children.

During the course of the investigation LPA conducted interviews, made observations and conducted record review. Although the allegation of facility failed to maintain children's restrooms clean and sanitary may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with Director, Dhamar Bermudez. A Notice of Site Visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Melanie Otsuji
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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