013417471-5-14-2026-52-CC-WNOA-DU8RR8-20260519131443

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013417471
Report Date: 05/14/2026
Date Signed: 05/14/2026 03:59:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2026 and conducted by Evaluator Melanie Otsuji

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20260306150026

FACILITY NAME:	ABC MAGIC MOMENTS,INC. PRESCHOOL/CHILDCARE		FACILITY NUMBER:	013417471
ADMINISTRATOR:	PILE, AMY		FACILITY TYPE:	850
ADDRESS:	2367 JACKSON STREET		TELEPHONE:	(510) 656-3722
CITY:	FREMONT	STATE: CA	ZIP CODE:	94539
CAPACITY:	28	CENSUS: 28	DATE:	05/14/2026
		UNANNOUNCED	TIME BEGAN:	12:46 PM
MET WITH:	Amy Pile		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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-Staff did not provide adequate supervision resulting in children engaging in physical altercations

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Melanie Otsuji arrived unannounced to conclude investigation into the above allegation. LPA met with Director, Amy Pile. Also present during today's visit were 3 staff members and 28 napping children.

During the course of the investigation LPA conducted interviews, made observations and conducted record review. Although the allegation of staff did not provide adequate supervision resulting in children engaging in physical altercations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with Facility Representative, Maroof Mendez. A Notice of Site Visit was provided and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Melanie Otsuji
LICENSING EVALUATOR SIGNATURE:	DATE: 05/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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