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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013419414
Report Date: 09/10/2026
Date Signed: 09/10/2026 12:13:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260720124338
FACILITY NAME:OAKLAND GARDEN SCHOOL, INC.FACILITY NUMBER:
013419414
ADMINISTRATOR:ENERIO, CHRISTINAFACILITY TYPE:
850
ADDRESS:4012 MAYBELLE AVENUETELEPHONE:
(510) 531-4800
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:72CENSUS: 58DATE:
09/10/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Christina EnerioTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff do not provide a safe and sanitary enviroment for children in care.
Staff do not ensure the facility is in good repair.



INVESTIGATION FINDINGS:
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On September 10, 2026 Licensing Program Analyst (LPA) Indira Loza arrived at the facility to continue the complaint investigation for the above allegations. Present during today's visit were 58 preschoolers and 11 staff.

During the course of the investigation, LPA conducted record reviews, toured the facility, and conducted interviews. The Reporting Party (RP) alleged that the facility's cat would pee and poop in the classrooms. Based on photos and interviews, it has been determined that the cat was urinating and defecating on a carpet in the classroom. The RP alleged that the facility had water leaking from the toilet and kitchen sink located in the Pinecones classroom and was leaking to the Sprouts classroom located on the first floor below the Pinecones classroom. Based on interviews and photos received, it has been determined that there was water leaking from the kitchen sink, the classroom toilet, and the bathroom sink. Therefore, the preponderance of evidence standard has been met. and the allegations are Substantiated. Title 22, California Code of Regulations are being cited on the attached LIC 9099 D.

Exit Interview conducted. Report reviewed with Director Christina Enerio. Notice of Site was provided andmust remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260720124338

FACILITY NAME:OAKLAND GARDEN SCHOOL, INC.FACILITY NUMBER:
013419414
ADMINISTRATOR:ENERIO, CHRISTINAFACILITY TYPE:
850
ADDRESS:4012 MAYBELLE AVENUETELEPHONE:
(510) 531-4800
CITY:OAKLANDSTATE:CAZIP CODE:
94619
CAPACITY:72CENSUS: 58DATE:
09/10/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Christina EnerioTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff are operating out of ratio.
Staff do not provide safe play equipment.
The staff do not ensure children have shade in outdoor nap area.
Staff do not ensure children can nap without disturbance.
INVESTIGATION FINDINGS:
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On September 10, 2026 Licensing Program Analyst (LPA) Indira Loza arrived at the facility to continue the complaint investigation for the above allegations. Present during today's visit were 58 preschoolers and 11 staff.

During the course of the investigation, LPA conducted record reviews, toured the facility, conducted interviews. The Reporting Party (RP) alleged that the facility was operating out of ratio, all interviews conducted, except for one interview, stated thay are always in ratio. The RP alleged that the facility does not provide safe play equipment, observations and interviews indicated that the play equipment is safe for the children to use. The RP alleged that the circle deck does not have sufficient shading, however based on interviews and observations, it has been determined that the deck is covered by a large tree, which provides sufficient shading. The RP alleged that there was construction taking place which was disturbing the children's naptime. Interviews stated there was no construction taking place during naptime. There is conflicting information regarding the above allegations. Therefore, the allegations are unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
Exit Interview conducted. Report reviewed with Director Christina Enerio. Notice of Site Visit provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20260720124338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: OAKLAND GARDEN SCHOOL, INC.
FACILITY NUMBER: 013419414
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/24/2026
Section Cited
CCR
101238(a)
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(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by:
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The Director shall send the LPA a statement describing how she plans to prevent this from occurring if there would be another cat living on the center's property. The statement shall be received no later than 9/24/26.
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Based on interviews and photos, it was determined that the facility had a cat that would urinate and defecate in the classrooms. Based on interviews and photos it has been determined that thre was a water leak in the Pinecones class and leaked down to the Sprouts classroom. This posed a potential risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3