013422060-4-28-2026-52-CC-WNOA-DTMRK7-20260430130503

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013422060
Report Date: 04/28/2026
Date Signed: 04/28/2026 02:52:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Jyoti Saini

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20260209093512

FACILITY NAME:	PRIMROSE SCHOOL OF LIVERMORE		FACILITY NUMBER:	013422060
ADMINISTRATOR:	BEGUM, ELORA		FACILITY TYPE:	850
ADDRESS:	2901 LAS POSITAS RD		TELEPHONE:	(925) 215-7372
CITY:	LIVERMORE	STATE: CA	ZIP CODE:	94551
CAPACITY:	96	CENSUS: 84	DATE:	04/28/2026
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	facility representative ,Priyanka Sharma		TIME COMPLETED:	03:05 PM

ALLEGATION(S):

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-Unqualified staff are supervising day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with facility representative Priyanka Sharma and explained the purpose of the inspection. Present for today's visit, there were director, 14 staff members, and 84 children in care.
Based on interviews and record reviews, the LPA did not find any supporting details indicating that unqualified staff were providing care for the children. The record review of the teachers assigned to the classroom during the investigation indicates that they have obtained the required qualifications under Title 22. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.
Notice of site visit was provided and must be posted for 30 days.
Appeal rights were given, and an exit interview was conducted with facility representative Priyanka Sharma.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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