<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423026
Report Date: 11/06/2023
Date Signed: 11/06/2023 11:01:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2023 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20230921150234
FACILITY NAME:LOMBARD, PORCHAFACILITY NUMBER:
013423026
ADMINISTRATOR:LOMBARD, PORCHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 363-9760
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 3DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Porcha LombardTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Licensee's conduct poses a risk to children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 6, 2023 at 8:30 AM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensee, Porcha Lombard and advised her the purpose of the inspection. There was two preschool age children, one infant child and the licensee's fingerprint cleared assistant, Zenobia Lombard and Christina Daniels. The facility was toured inside and out by the LPA and the licensee.

LPA conducted interviews with the licensee and parents regarding the allegations that the licensee's conduct poses a risk to children in care. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that licensee's conduct poses a risk to children in care, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted, and appeal rights were discussed with licensee, Porcha Lombard.
Unsubstantiated
Estimated Days of Completion: 15
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Elimika WoodsTELEPHONE: (510) 622-2550
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2023 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20230921150234

FACILITY NAME:LOMBARD, PORCHAFACILITY NUMBER:
013423026
ADMINISTRATOR:LOMBARD, PORCHAFACILITY TYPE:
810
ADDRESS:22979 ALICE ST.TELEPHONE:
(510) 363-9760
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 3DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Porcha LombardTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee refused parent access to their child while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 6, 2023 at 8:30 AM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensee, Porcha Lombard and advised her the purpose of the inspection. There was two preschool age children, one infant child and the licensee's fingerprint cleared assistant, Zenobia Lombard and Christina Daniels. The facility was toured inside and out by the LPA and representative.

LPA conducted interviews with the licensee and parents regarding the allegations that the licensee refused parent access to their child while in care. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that licensee refused parent access to their child while in care, the preponderance of evidence standard has been met, Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.

LPAs discussed with licensee the seriousness of the substantiated finding for this complaint. Exit interview was conducted, where this report, the deficiency, plan of correction, and appeal rights were discussed with licensee, Porcha Lombard.

Substantiated
Estimated Days of Completion: 15
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Elimika WoodsTELEPHONE: (510) 622-2550
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20230921150234
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: LOMBARD, PORCHA
FACILITY NUMBER: 013423026
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/07/2023
Section Cited
CCR
102419(a)(6)
1
2
3
4
5
6
7
102419(a) (6) The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: To request in writing that a parent not be allowed to visit a child or take a child from the family child care home, provided the custodial parent has shown a certified copy of a court order pursuant to Health and Safety Code Section 1596.857.

1
2
3
4
5
6
7
Licensee will return any child(ren) to their parents without a certified copy of a court order pursuant to Health and Safety Code. The licensee and staff will watch a video on the CCLD website about personal rights and submit a summary of the video to LPA by 11/13/2023.
8
9
10
11
12
13
14
This requirement was not met by evidence of the licensee did not hand a child to his father which poses a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Chandra CharlesTELEPHONE: (510) 286-0966
LICENSING EVALUATOR NAME: Elimika WoodsTELEPHONE: (510) 622-2550
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3