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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423039
Report Date: 01/04/2024
Date Signed: 01/04/2024 03:55:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/20/2023 and conducted by Evaluator Diana Campos
COMPLAINT CONTROL NUMBER: 02-CC-20231220115906

FACILITY NAME:YMCA EASTLAKE CENTERFACILITY NUMBER:
013423039
ADMINISTRATOR:LOVETTE TRAMMELFACILITY TYPE:
830
ADDRESS:1612-45TH AVETELEPHONE:
(510) 370-2966
CITY:OAKLANDSTATE: CAZIP CODE:
94601
CAPACITY:34CENSUS: 25DATE:
01/04/2024
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Jessica BoatnerTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide a comfortable environment for daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Diana Campos met with Center Director Jessica Boatner for a subsequent complaint investigation visit regarding the above allegation. Present during the investigation were 10 staff and 25 children in care. It was alleged that staff did not provide a comfortable environment for daycare child due to staff smoking. During the course of the investigation interviews and observations were conducted. Per interviews conducted, staff are not allowed to smoke on the premises and have never been observed smoking on the school premises nor have any staff or parent complained about children smelling like smoke. However, another party reported that a child's clothing smelled like smoke upon pickup. Based on the investigative findings LPA could not determine whether or not the allegation did or did not occur. Therefore the allegation was determined to be unsubstantiated.
Exit interview conducted and report reviewed with Center Director Jessica Boatner.
A Notice of Site Visit was issued and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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