013423040-11-3-2023-02-CC-MMEA-CXJW5X-20231113155948

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013423040
Report Date: 11/03/2023
Date Signed: 11/03/2023 05:31:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2023 and conducted by Evaluator Diana Campos

COMPLAINT CONTROL NUMBER: 02-CC-20230824101836

FACILITY NAME:	YMCA EASTLAKE CENTER		FACILITY NUMBER:	013423040
ADMINISTRATOR:	LOVETTE TRAMMEL		FACILITY TYPE:	850
ADDRESS:	1612-45TH AVE		TELEPHONE:	(510) 370-2966
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94601
CAPACITY:	60	CENSUS: 16	DATE:	11/03/2023
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Monica Williams		TIME COMPLETED:	05:45 PM

ALLEGATION(S):

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Child has been bullied by children.

INVESTIGATION FINDINGS:

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LPA Diana Campos met with Area Manager Monica Williams for a complaint investigation regarding the above allegation. Present during the investigation were 8 staff and 16 preschool children in care. It was alleged that a child has been bullied by children in care. During the course of the investigation, interviews were conducted. Per interviews conducted, a child has been hit by 3 different classmates while in care, both during outdoor and indoor playtime. Interviews also revealed that the incidents have happened between the child and her friends where both children have hit each other. Per interviews, some of the children involved are special needs children who's behavior could not be predicted or prevented fast enough by staff present. During the investigation, children's personal rights were discussed. LPA could not determine if the incident's were the result of being bullied by classmates or special needs children who could not control an impulse to strike during playtime or struck with intent to bully. Based on the investigative findings, there was no evidence to determine whether or not a child has been bullied by children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated.

Exit interview and report reviewed with Area Manager Monica Williams.
Notice of Site visit was provided and must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:	DATE: 11/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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