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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423051
Report Date: 10/29/2025
Date Signed: 10/29/2025 12:28:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2025 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251022135816
FACILITY NAME:WOOLLY MAMMOTH CHILDCARE & PRESCHOOLFACILITY NUMBER:
013423051
ADMINISTRATOR:O'TOOLE, EMILIAFACILITY TYPE:
830
ADDRESS:1333 UNIVERSITY AVETELEPHONE:
(510) 548-4779
CITY:BERKELEYSTATE: CAZIP CODE:
94702
CAPACITY:22CENSUS: 7DATE:
10/29/2025
UNANNOUNCEDTIME BEGAN:
08:32 AM
MET WITH:Masarweh, WazhmaTIME COMPLETED:
12:42 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff forced infants to fall back asleep
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/29/25 at 8:32 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Director Wazhma Masarweh. During the visit there were 7 infants in care and 5 additional staff. During today's visit LPA observed classroom activity, and Delivered findings.

An allegation was made that Staff forced infants to fall back asleep. Interviews indicated that a staff member has been telling the children shh go to sleep and lay down during nap time. the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulation 101430(B), Title 22, Division 12 is being cited on 9099-D page. Finding was delivered. Exit interview conducted, report and appeal rights were provided to Director Wazhma Masarweh.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2025 and conducted by Evaluator Mario Caro
COMPLAINT CONTROL NUMBER: 02-CC-20251022135816

FACILITY NAME:WOOLLY MAMMOTH CHILDCARE & PRESCHOOLFACILITY NUMBER:
013423051
ADMINISTRATOR:O'TOOLE, EMILIAFACILITY TYPE:
830
ADDRESS:1333 UNIVERSITY AVETELEPHONE:
(510) 548-4779
CITY:BERKELEYSTATE: CAZIP CODE:
94702
CAPACITY:22CENSUS: 7DATE:
10/29/2025
UNANNOUNCEDTIME BEGAN:
08:32 AM
MET WITH:Masarweh, WazhmaTIME COMPLETED:
12:42 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff cared for a preschool child in the infant classroom
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/29/25 at 8:32 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Director Wazhma Masarweh. During the visit there were 7 infants in care and 5 additional staff. During today's visit LPA observed classroom activity, and Delivered findings.

An allegation was made that Staff cared for a preschool child in the infant classroom. Interviews indicated that a staff member took a preschool aged child in the infant center room and asked if they wanted to sleep with the babies. the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulation 101223(a)(1), Title 22, Division 12 is being cited on 9099-D page. Finding was delivered. Exit interview conducted, report and appeal rights were provided to Director Wazhma Masarweh.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 02-CC-20251022135816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WOOLLY MAMMOTH CHILDCARE & PRESCHOOL
FACILITY NUMBER: 013423051
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
11/12/2025
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. This regulation has not been met as evidenced by:
1
2
3
4
5
6
7
The center will plan to conduct an all staff training on personal rights, develop an agenda, and a plan to insure the incident wont reoccur. The Plan, agenda, and sign in sheet for attending staff will be sent to CCLD by POC date 11/12/25.
8
9
10
11
12
13
14
Based on interviews a staff member took a preschool aged child in the infant center room and asked if they wanted to sleep with the babies which is a potential personal rights risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 02-CC-20251022135816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WOOLLY MAMMOTH CHILDCARE & PRESCHOOL
FACILITY NUMBER: 013423051
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
11/12/2025
Section Cited
CCR
101430(B)
1
2
3
4
5
6
7
Infant Care Activities: No infant shall be forced to sleep, to stay awake or to stay in the designated sleeping area. This regulation has not been met as evidenced by:
1
2
3
4
5
6
7
The center will plan to conduct an all staff training on personal rights, develop an agenda, and a plan to insure the incident wont reaccur. The Plan, agenda, and sign in sheet for attending staff will be sent to CCLD by POC date 11/12/25.
8
9
10
11
12
13
14
 Based on interviews a staff member has been telling the children shh go to sleep and lay down during nap time which is a potential personal rights risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4