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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423060
Report Date: 08/21/2025
Date Signed: 08/21/2025 03:14:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2025 and conducted by Evaluator Kayla Merchant
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250623221329
FACILITY NAME:SMALL SIZE BIG MIND INCFACILITY NUMBER:
013423060
ADMINISTRATOR:CHOP, MALYKAFACILITY TYPE:
850
ADDRESS:2450 PAN AM WAYTELEPHONE:
(510) 420-4567
CITY:ALAMEDASTATE: CAZIP CODE:
94501
CAPACITY:90CENSUS: 44DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Malyka ChopTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Staff are not properly reporting incidents involving daycare children
INVESTIGATION FINDINGS:
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On 8/21/2025 at 1:50 PM, Licensing Program Analyst (LPA) Kayla Merchant conducted an unannounced Subsequent Complaint Investigation at Small Size Big Mind Inc and met with Director, Malyka Chop and explained the purpose of investigation. Complainant alleges that Staff are not properly reporting incidents involving daycare children.
During course of investigation LPA conducted facility inspection, observations, record review, interviews and obtained documents. It was determined that an inapropriate incident that occurred between a teacher and a child was not reported to Licensing.
Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.

Exit interview was conducted with Director, Malyka Chop.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250623221329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: SMALL SIZE BIG MIND INC
FACILITY NUMBER: 013423060
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/28/2025
Section Cited
CCR
101212(d)(1)(C)
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Upon the occurrence, during the operation of the child care center...a report shall be made to the Department...within the Department's next working day...In addition, a written report...shall be submitted to the Department within seven days following the occurrence of such event. 1)Events reported shall include the following
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Director submit a written Unsual Incident/Injury Report for the incident and a written and signed statement detailing the director's understanding of Reporting Requirements to CCL by 8/28/2025.
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(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.
This requirement was not met as evidenced by: Based on interviews conducted, it was determined that an incident involving a staff member and child was not reported to Licensing which poses a potential risk to the Health, Safety or Personal Rights to children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
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