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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423103
Report Date: 01/15/2025
Date Signed: 01/15/2025 04:53:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2024 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20241219081729
FACILITY NAME:LAKE MERRITT CHILD CARE CENTERFACILITY NUMBER:
013423103
ADMINISTRATOR:LAI SHUI, SHUKYINFACILITY TYPE:
850
ADDRESS:250 12TH STREETTELEPHONE:
(510) 834-3399
CITY:OAKLANDSTATE: CAZIP CODE:
94607
CAPACITY:133CENSUS: 27DATE:
01/15/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Shukyin Lai ShuiTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff allowed child to be left in a soiled diaper for an extended period of time.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janai McClain met with Director Shukyin "Sonia" Lai Shui to deliver findings for the above allegation. Present during today's visit were 27 children and 7 staff.

During the investigation, LPA conducted facility inspection, observations, record review, interviews, and obtained documents. During interviews LPA received conflicting information and is not able to determine if children are left in soiled diapers while in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

Exit interview conducted. Report and appeal rights provided.
Notice of Site visit was provided and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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