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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423642
Report Date: 06/29/2023
Date Signed: 06/29/2023 03:08:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2023 and conducted by Evaluator Diana Campos
COMPLAINT CONTROL NUMBER: 02-CC-20230508141906
FACILITY NAME:LANUZA, ANAFACILITY NUMBER:
013423642
ADMINISTRATOR:LANUZA, ANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 335-2572
CITY:OAKLANDSTATE: CAZIP CODE:
94601
CAPACITY:14CENSUS: 0DATE:
06/29/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Ana LanuzaTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Adult/minor in home engaged in verbal altercation in the presence of daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Diana Campos met with the licensee Ana Lanuza for a complaint investigation regarding the above allegation. Present in the home at time of inspection were the licensee, her fingerprint cleared assistant and her assistant's fingerprint cleared boyfriend. No children were in care today. During the course of the investigation, interviews were conducted and children's personal rights were discussed. Based on the investigative findings, there was no evidence to determine whether or not a verbal altercation happened while children were present in the daycare. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report reviewed with Licensee Ana Lanuza.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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