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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423729
Report Date: 11/06/2024
Date Signed: 11/06/2024 02:47:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20241014144639
FACILITY NAME:SUPPORTING FUTURE GROWTH CDC, INC.FACILITY NUMBER:
013423729
ADMINISTRATOR:FEARS, LOISFACILITY TYPE:
830
ADDRESS:8411 MACARTHUR BOULEVARDTELEPHONE:
(510) 567-8362
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:18CENSUS: 4DATE:
11/06/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lois FearsTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Parents not allowed inside the facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/06/2024 at 12:30 PM, Licensing Program Analysts (LPAs) Christina Watts and Joe Mary "Jory" Vargas conducted an unannounced Subsequent Complaint Investigation at Supporting Future Growth CDC, INC. LPA met with Director, Lois Fears and explained the purpose of today’s inspection. During today's inspection, there was 4 toddlers with 2 staff in 3 classrooms. Director stated there are 5 toddlers enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Parents not allowed inside the facility. During the course of the investigation, LPAs completed a physical plant inspection, reviewed facility records and conducted interviews. LPA cannot determine at this time whether the facility does not allow parents and/or authroized representatives inside the facility. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director, Lois Fears. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2024 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20241014144639

FACILITY NAME:SUPPORTING FUTURE GROWTH CDC, INC.FACILITY NUMBER:
013423729
ADMINISTRATOR:FEARS, LOISFACILITY TYPE:
830
ADDRESS:8411 MACARTHUR BOULEVARDTELEPHONE:
(510) 567-8362
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:5CENSUS: 4DATE:
11/06/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lois FearsTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility did not abide to child's dietary restrictions.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/06/2024 at 12:30 PM, Licensing Program Analysts (LPAs) Christina Watts and Joe Mary "Jory" Vargas conducted an unannounced Subsequent Complaint Investigation at Supporting Future Growth CDC, INC. LPA met with Director, Lois Fears and explained the purpose of today’s inspection. During today's inspection, there was # toddlers with 2 staff. Director stated there are 6 toddlers enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Facility did not abide to child's dietary restrictions. During the course of the investigation, LPAscompleted a physical plant inspection, reviewed facility records and conducted interviews. LPA cannot determine at this time whether facility did or did not abide to child's dietary restriction. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2