013423732-10-11-2024-02-CC-SJON-DA6PXB-20241018114203

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013423732
Report Date: 10/11/2024
Date Signed: 10/11/2024 09:46:33 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2024 and conducted by Evaluator Diana Campos

COMPLAINT CONTROL NUMBER: 02-CC-20240729151317

FACILITY NAME:	WILMA CHAN CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	013423732
ADMINISTRATOR:	LUIS ARENAS		FACILITY TYPE:	850
ADDRESS:	7980 PLYMOUTH STREET		TELEPHONE:	(510) 535-6949
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94621
CAPACITY:	20	CENSUS: 8	DATE:	10/11/2024
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Nicole Gibbs		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff did not ensure that child's diapering needs were met

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) D. Campos conducted an unannounced inspection to deliver findings on the above allegation. Present during the inspection were 5 staff and 8 children in care.
It was reported that a child was sent home in a soiled diaper which resulted in a diaper rash. During the investigation LPA conducted interviews of both staff and parents. Staff stated that children are changed every 2 hours or as soon as they notice a child needs to be changed, and all children who use diapers are sent home in a dry diaper. Parents did not report any problems with soiled diapers or diaper rashes. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated at this time.

Exit interview was conducted with center Director Nicole Gibbs
Notice of site visit provided must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:	DATE: 10/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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