013423749-4-21-2026-02-CC-MMAR-DTKRZ9-20260428132730

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013423749
Report Date: 03/13/2026
Date Signed: 04/21/2026 11:12:32 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Ashley Hollinger

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20260312132530

FACILITY NAME:	OMESCUELITA CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	013423749
ADMINISTRATOR:	AMY CHAPPELLE		FACILITY TYPE:	850
ADDRESS:	2162 MOUNTAIN BLVD SUITE 200		TELEPHONE:	(650) 944-9655
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94611
CAPACITY:	84	CENSUS: 73	DATE:	03/13/2026
		UNANNOUNCED	TIME BEGAN:	08:55 AM
MET WITH:	Karen Hernandez		TIME COMPLETED:	12:07 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

CRIMINAL RECORD CLEARANCE - Licensee has uncleared staff providing care to day care children

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 03/13/2026 at 8:55 AM, Licensing Program Analysts (LPAs) Ashley Hollinger and Dana Santiago conducted an Unannounced Complaint Investigation at Omescuelita Child Development Center. LPAs met with Owner Karen Hernandez and explained the purpose of the investigation. During today’s inspection LPAs observed thirty (30) toddlers with seven (7) Teaching Staff and forty-one (41) preschoolers with eight (8) Teaching Staff. The finding for the above allegation was delivered during the inspection to which the Complainant alleges that Licensee has uncleared staff providing care to day care children.

During the investigation, LPAs inspected the facility, conducted interviews with the Director and staff and reviewed records, including the Facility’s employee roster through Guardian.

A review of Guardian records did not reflect that S1 and S2 had an associated criminal record clearance or were associated to the facility at the time they were hired. Based on interviews and record review, it was determined that these individuals were present and caring for children on more than one occasion in the facility prior to receiving a criminal record clearance and association to the facility.
SEE LIC9099C-----------------------------------------------------------------------------------------------------------------------

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Ashley Hollinger
LICENSING EVALUATOR SIGNATURE:	DATE: 03/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 02-CC-20260312132530

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: OMESCUELITA CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 013423749
	VISIT DATE: 03/13/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

PAGE 2 - AMENDED REPORT

Based on observations and interviews, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations Title 22, Division 12 and Chapter 1 are being cited on the attached LIC 9099D. A civil penalty of $200 is being assessed as of today. SEE LIC421BG.

Exit interview was conducted with Owner Karen Hernandez and appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Ashley Hollinger
LICENSING EVALUATOR SIGNATURE:	DATE: 03/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 02-CC-20260312132530

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: OMESCUELITA CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 013423749
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/13/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/16/2026 Section Cited CCR 101170(e)(1)	1 2 3 4 5 6 7	Criminal Record Clearance All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	S1 and S2 left the facility during the visit. Owner understands that S1 and S2 may not return until they have clearance. Owner shall review the regulation regarding criminal record clearance.
	8 9 10 11 12 13 14	S1 and S2 does not have criminal background clearance and these individuals were present and caring for children on more than one occasion which is a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14	Owner shall submit a letter to CCL by 03/16/26 ensuring that she understands and shall remain in compliance at all times. Repeat violations are $250 per violation and $100 per day until corrected.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Ashley Hollinger
LICENSING EVALUATOR SIGNATURE:	DATE: 03/13/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 3