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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423753
Report Date: 08/16/2023
Date Signed: 08/16/2023 03:36:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2023 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20230808124119
FACILITY NAME:LITTLE IMAGES HIGHER LEARNING ACADEMYFACILITY NUMBER:
013423753
ADMINISTRATOR:BESSIE MARIE SHOLESFACILITY TYPE:
850
ADDRESS:5909 CAMDEN STREETTELEPHONE:
(510) 491-3411
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:30CENSUS: 0DATE:
08/16/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:MARIE SHOLESTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff comingling children
INVESTIGATION FINDINGS:
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Licensing Program Analyst Tasha Alexander met today with center owner Marie Sholes in regards to the above complaint allegation.

Upon arrival there are two staff members present along with Ms. Sholes. No day care children are present. Today an interview was conducted with the center owner and a tour of the play ground equipment was conducted. According to interviews,on at least one occasion, preschool children were comingled with older children on the play ground.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter number 1, are being cited on the attached LIC. 9099D.

an exit enterview was contducted
a notice of site visit was posted
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 02-CC-20230808124119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LITTLE IMAGES HIGHER LEARNING ACADEMY
FACILITY NUMBER: 013423753
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/16/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2023
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by: according to interviews on at least one occasion school age children
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Effective immediately licensee shall ensure school age children are not commingled with the preschool aged children. Licensee shall submit a letter to CCL by 8/31/23 ensuring that children will not be commingled
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were comingled with preschool children on the playground
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2023 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20230808124119

FACILITY NAME:LITTLE IMAGES HIGHER LEARNING ACADEMYFACILITY NUMBER:
013423753
ADMINISTRATOR:BESSIE MARIE SHOLESFACILITY TYPE:
850
ADDRESS:5909 CAMDEN STREETTELEPHONE:
(510) 491-3411
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:30CENSUS: 0DATE:
08/16/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:MARIE SHOLESTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Facility is utilizing unqualified staff to care for day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst Tasha Alexander met today with center owner Marie Sholes in regards to the above complaint allegation.

Upon arrival there are two staff members present along with Ms. Sholes. No day care children are present. Today an interview was conducted with the center owner and a tour of the play ground equipment was conducted.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4