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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423761
Report Date: 09/03/2025
Date Signed: 09/03/2025 11:30:46 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250709113544
FACILITY NAME:LES PETITS FRANCOPHONES DAYCARE AND PRESCHOOLFACILITY NUMBER:
013423761
ADMINISTRATOR:SAHAR AGHBAFACILITY TYPE:
860
ADDRESS:3900 35TH AVETELEPHONE:
(510) 479-1250
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:54CENSUS: 36DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Medrano, LetitiaTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility failed to properly report outbreaks to licensing
INVESTIGATION FINDINGS:
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On 09/03/25 at 8:35 AM Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with executive Director Letitia Medrano. During the visit there were 11 staff and 36 children in care. During today's visit LPA observed classrooms, aquired documents, conducted interviews, and Delivered findings.

An allegation was made that the facility failed to properly report outbreaks to licensing. Based on interviews conducted during the course of the investigation and record review, it was determined the facility didn't report an incident of a hand foot and mouth outbreak along with an incident of a pink eye outbreak earlier this year. The preponderance of evidence standard has been met, therefore this allegation was found to be SUBSTANTIATED. Title 22 101212(d)(1)(E) was cited during today's visit. See LIC9099-D for one Type B citation.

Exit interview was conducted with executive director Letitia Medrano. Appeal rights and report were provided.A NOTICE OF SITE VISIT WAS ISSUED, AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20250709113544
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LES PETITS FRANCOPHONES DAYCARE AND PRESCHOOL
FACILITY NUMBER: 013423761
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/17/2025
Section Cited
CCR
101212(d)(1)(E)
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101212(d)Upon the occurrence..of any of the events specified.. below, a report shall be made..by telephone or fax within the Department's next working day..a written report..shall be submitted to the Department within seven days..(1)Events reported..: (E)Epidemic outbreaks.
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Executive director Letitia Medrano reviewed the licensing training video on the ccld website on reporting requirements and wrote a statement of understanding on the policy and procedures. POC Cleared by visit.
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This requirement is not met as evidence by:
Based on interviews and record review the facility did not comply with the section cited above by not notifying Licensing of the pink eye and hand foot and mouth outbreaks this year which poses as a potential risk to health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2