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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423904
Report Date: 07/10/2024
Date Signed: 07/10/2024 03:52:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2024 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240510112833
FACILITY NAME:GLENN, RHONDAFACILITY NUMBER:
013423904
ADMINISTRATOR:RHONDA GLENNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 393-5572
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:14CENSUS: 10DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
08:47 AM
MET WITH:Rhonda GlennTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not reside in day care home.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/10/24, at 8:47 AM, Licensing Program Analyst (LPA) Janai McClain conducted an unannounced visit to deliver findings for the above allegation. LPA met with Licensee Rhonda Glenn. One fingerprint cleared assistant, four preschool age children, and six school age children were present.

During the investigation, LPA conducted facility inspection, observations, interviews, and obtained documents. During interviews LPA received conflicting information and was not able to determine if the licensee resides in the day care home. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

Exit interview conducted. Appeal Rights provided.
The licensee gave LPA permission to review the report with assistant Bridgette Ekow.
Notice of Site visit was provided and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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