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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 014700001
Report Date: 04/28/2026
Date Signed: 04/28/2026 04:36:21 PM

Document Has Been Signed on 04/28/2026 04:36 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:ISELEN BUSINESS ENTERPRISE DBA RIGHT AT HOMEFACILITY NUMBER:
014700001
ADMINISTRATOR/
DIRECTOR:		LOIS GARCIAFACILITY TYPE:
300
ADDRESS:20980 REDWOOD RD STE 220TELEPHONE:
(510) 690-9612
CITY:CASTRO VALLEYSTATE: CAZIP CODE:
94546
CAPACITY: CENSUS: DATE:
04/28/2026
Post LicensingUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
12:25 AM
MET WITH:Ronke Iselen TIME VISIT/
INSPECTION COMPLETED:
02:45 PM
NARRATIVE
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Enforcement Analyst (EA) Megan Vigil conducted a virtual visit for the purpose of completing the required two-year visit and met with the Designee, Ronke Iselen

During the visit, EA verified the posting of the license, observed the operation of the business, confirmed compliance with insurance requirements, and completed the required personnel file review.

The Home Care Organization (HCO) was found not to be in compliance with applicable sections of the Health and Safety Code (HSC). Deficiencies were cited and documented on the 809D Correction Report. The deficiencies were discussed with the licensee/designee at the time of the visit.

An exit interview was conducted, and copies of the 809 Facility Evaluation, 809 Deficiencies and 859 Staff Records Review Reports. The appeal rights information were provided via email.
NAME OF LICENSING PROGRAM ANALYST: Megan Vigil
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
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Document Has Been Signed on 04/28/2026 04:36 PM - It Cannot Be Edited


Created By: Megan Vigil On 04/28/2026 at 12:40 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: ISELEN BUSINESS ENTERPRISE DBA RIGHT AT HOME
FACILITY NUMBER: 014700001

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/28/2026
Section Cited
1796.44
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(a)...licensee shall ensure...affiliated home care aide shall complete the training requirements...(b)shall complete a minimum of five hours of entry-level training prior to presence with a client...(c) In addition to the requirements...(b)...shall complete a minimum of five hours of annual training.
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The Home Care Organization (HCO) was not able to present required initial and annual training records for Home Care Aides (HCAs) actively providing services to clients. This poses an immediate health and safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Megan Vigil
LICENSING EVALUATOR SIGNATURE: DATE: 04/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/28/2026
LIC809 (FAS) - (06/04)
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