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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700185
Report Date: 04/28/2026
Date Signed: 04/28/2026 10:52:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260408114638
FACILITY NAME:CHITRANSHI, MANISHAFACILITY NUMBER:
015700185
ADMINISTRATOR:CHITRANSHI, MANISHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(669) 264-1552
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:14CENSUS: 8DATE:
04/28/2026
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Licensee, Manisha Chitranshi TIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained red marks on face due to staff neglect or physical abuse
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation and met licensee, Manisha Chitranshi. Upon arrival, Licensee and helper were supervising nine (9) children ( two infants and 7 preschoolers).
During the course of the investigation, interviews were conducted with the licensee, staff, and parents. The licensee denied that any incident occurred. Facility staff reported that they did not witness any harm to the child, and no staff member admitted to making any inappropriate physical contact with the child. Interviews with parents of enrolled children were also completed, and no concerns were expressed during these discussions. Therefore, the alleged may have happened or is valid; there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated.

An exit interview was conducted with Licensee, Manisha Chitranshi.

A notice of site visit was given and must remain posted for a period of 30 days.

The Facility's appeal rights were reviewed and given to the licensee, Manisha Chitranshi.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260408114638

FACILITY NAME:CHITRANSHI, MANISHAFACILITY NUMBER:
015700185
ADMINISTRATOR:CHITRANSHI, MANISHAFACILITY TYPE:
810
ADDRESS:7648 KILRUSH AVENUETELEPHONE:
(669) 264-1552
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:14CENSUS: 8DATE:
04/28/2026
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Licensee, Manisha Chitranshi TIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
- Licensee did not ensure child was cleaned properly after a diaper change.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation and met licensee, Manisha Chitranshi. Upon arrival, Licensee and helper were supervising nine (9) children ( two infants and 7 preschoolers).
During the course of the investigation, interviews were conducted with the licensee, staff, and parents. The interviews reveled that the diaper is changed as needed. Interviews with parents of enrolled children were also completed, and no concerns were expressed during these discussions. Therefore, the alleged may have happened or is valid; there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated.

An exit interview was conducted with Licensee, Manisha Chitranshi.

A notice of site visit was given and must remain posted for a period of 30 days.

The Facility's appeal rights were reviewed and given to the licensee, Manisha Chitranshi.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2