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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700259
Report Date: 04/08/2026
Date Signed: 04/08/2026 11:14:22 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2026 and conducted by Evaluator Simerjit Kaur
COMPLAINT CONTROL NUMBER: 52-CC-20260401105147

FACILITY NAME:MARCISCANO-BETTIS, RAIZAFACILITY NUMBER:
015700259
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 0DATE:
04/08/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Raiza Marciscano-BettisTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee did not ensure that a body of water is properly covered.
INVESTIGATION FINDINGS:
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On April 8, 2026, at 8:30 am, Licensing Program Analysts (LPAs) Simerjit Kaur and Julia Placencia conducted a complaint investigation. LPA met with the licensee Raiza Marciscano-Bettis. Present during today's visit were licensee's husband Martin Bettis, licensee's minor child and no day care children. During the course of the investigation, LPA conducted interviews, record review and observations.

It has been disclosed that licensee did not ensure that a body of water is properly covered. LPAs observed hot tub cover is not properly secured during the visit. The top cover consists of two sections that are attached together with velcro strips. During the visit, LPAs were able to lift apart both sections of the cover.
Based on observations, interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Deficiency cited on 9099D. Exit interview was conducted with licensee Raiza Marciscano-Bettis and appeal rights provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 52-CC-20260401105147
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: MARCISCANO-BETTIS, RAIZA
FACILITY NUMBER: 015700259
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/08/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/20/2026
Section Cited
CCR
102417(g)(5)
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(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (5) All licensees shall ensure the inaccessibility of pools (in-ground and above-ground), fixed-in-place wading pools, hot tubs, spas, fish ponds and similar bodies of
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Licensee is advised to properly secure hot tub and submit proof to LPA by due date of 4/20/2026. LPAs may return to ensure compliance.
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water through a pool cover or by surrounding the pool with a fence.This requirement is not met as evidenced by:Based on observation, the hot tub in backyard had a cover but it was not properly secured, which poses a potential health, safety or personal rights risk to persons in care.
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***Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2026
LIC9099 (FAS) - (06/04)
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