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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700283
Report Date: 03/20/2026
Date Signed: 03/20/2026 12:08:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2026 and conducted by Evaluator Simerjit Kaur
COMPLAINT CONTROL NUMBER: 52-CC-20260316111928
FACILITY NAME:MAKKAJI, PRANITHAFACILITY NUMBER:
015700283
ADMINISTRATOR:MAKKAJI, PRANITHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(614) 886-6999
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:14CENSUS: 11DATE:
03/20/2026
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Pranitha MakkajiTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Provider is operating out of ratio
INVESTIGATION FINDINGS:
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On March 20, 2026, Licensing Program Analyst (LPA) Simerjit Kaur conducted a complaint investigation. LPA met with the Licensee Pranitha Makkaji and tour the facility. Present during today's visit were 10 preschool aged children, 1 infant age child and 1 additional staff member. Also persent during the inspection, licensee's husband and two (2) minor children.

It has been disclosed that provider was out of ratio on 3/18/26 - 3/19/26. Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
LPA Kaur informed licensee, Pranitha Makkaji that this report documents one Type A citation with Civil Penalty (LIC421FC), which shall be posted for 30 days as there is/are immediate risk to the health,and safety of children in care. Also, LPA Kaur informed the licensee to provide a copy of this licensing report dated 03/20/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report.
Page 1 of 2 ***Continued on LIC 9099C***

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 52-CC-20260316111928
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: MAKKAJI, PRANITHA
FACILITY NUMBER: 015700283
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/23/2026
Section Cited
CCR
102416.5(d)(2)
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Staffing Ratio and Capacity
(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either:(2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met.
This requirement was not met as evidenced by:
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Licensee will submit a written statement of the plan of action for remaining in compliance regarding ratios. LPA may return to confirm compliance.
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Based on interviews, it was found that the facility is out of ratio on 3/18/26-3/19/26. This poses a immediate risk to health and safety of children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Type B
03/27/2026
Section Cited
CCR
102417(a)
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Section 102417 - Operations of a Family Child Care Home: (a) The licensee shall be present in the home and ensure that children in care are supervised at all times... Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement
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Licensee will submit a written statement of understanding that if the licensee is unable to be present for a minimum of 80% of the operating hours, that the facility will be closed for that time that the licensee is absent from the facility. LPA may return to confirm compliance.
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was not met as evidenced by: During interviews with staff, the licensee was found to be absent from the home for a time that exceeded 20 percent of the hours of operating hours which poses a potential risk to the health, safety, & personal rights to children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2026 and conducted by Evaluator Simerjit Kaur
COMPLAINT CONTROL NUMBER: 52-CC-20260316111928

FACILITY NAME:MAKKAJI, PRANITHAFACILITY NUMBER:
015700283
ADMINISTRATOR:MAKKAJI, PRANITHAFACILITY TYPE:
810
ADDRESS:5002 ROYAL PALM DRIVETELEPHONE:
(614) 886-6999
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:14CENSUS: 11DATE:
03/20/2026
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Pranitha MakkajiTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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9
Licensee is not present at least 80% of day care hours
INVESTIGATION FINDINGS:
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On March 20, 2026, Licensing Program Analyst (LPA) Simerjit Kaur conducted a complaint investigation. LPA met with the Licensee Pranitha Makkaji and tour the facility. Present during today's visit were 10 preschool aged children, 1 infant age child and 1 additional staff member. Also persent during the inspection, licensee's husband and two (2) minor children.

It has been disclosed that provider was not present at least 80% of day care hours on 3/18/26 - 3/19/26. Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
See 9099 D for deficiency. Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Appeal rights were provided. Exit interview was conducted with the licensee, Pranitha Makkaji.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 52-CC-20260316111928
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: MAKKAJI, PRANITHA
FACILITY NUMBER: 015700283
VISIT DATE: 03/20/2026
NARRATIVE
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A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), must be placed in the child's file for verification.

See 9099 D for deficiency. Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Appeal rights were provided. Exit interview was conducted with the licensee, Pranitha Makkaji.


SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 03/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4