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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700539
Report Date: 12/22/2022
Date Signed: 12/22/2022 01:41:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2022 and conducted by Evaluator Lorraine Dacanay-Breaux
COMPLAINT CONTROL NUMBER: 52-CC-20221108153712
FACILITY NAME:CROSSPOINT CHURCH PRESCHOOL OF PLEASANTONFACILITY NUMBER:
015700539
ADMINISTRATOR:HUI, EMILYFACILITY TYPE:
850
ADDRESS:5627 GIBRALTAR DRIVETELEPHONE:
(408) 586-8688
CITY:PLEASANTONSTATE: CAZIP CODE:
94588
CAPACITY:49CENSUS: 27DATE:
12/22/2022
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Emily HuiTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal RIghts - Staff hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/22/2022 at 12:10 PM Licensing Program Analyst (LPA) Lorraine Dacanay Breaux conducted an Unannounced Follow up Complaint Investigation at Crosspoint Church Preschool of Pleasanton and met with Director Emily Hui. Today there were twenty-seven (27) children in care and five (5) staff members.

The LPA inspected the facility, reviewed records, and conducted interviews. Complaint allegation is that Staff hit child in care. During todays visit staff was interviewed.

It was alleged a child's personal rights was being violated, the allegation was that "staff hit child in care". During the course of the investigation, interviews were conducted. This agency has investigated the complaint alleging the above allegation.

Based on the investigative findings, it cannot be proven or disproven that staff hit a child while in care.
Based on LPA observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation.

A notice of site visit was given and must remain posted for 30 days. Appeal RIghts. Exit interview conducted and report was reviewed with the Director Emily Hui.

A SITE VISIT NOTICE WAS POSTED BY THE FACILITY REPRESENTATIVE.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Lorraine Dacanay-Breaux
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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