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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700583
Report Date: 03/26/2024
Date Signed: 03/26/2024 03:16:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240320151507
FACILITY NAME:BUILDING KIDZ OF DUBLINFACILITY NUMBER:
015700583
ADMINISTRATOR:ASHLEY SANCHEZFACILITY TYPE:
850
ADDRESS:6351 DUBLIN BOULEVARDTELEPHONE:
(650) 777-5301
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:60CENSUS: 42DATE:
03/26/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Director, Ashley Sanchez TIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Staff left supervising more than 14 children by herself on several ocasions.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini met with Director Ashley Sanchez for a 10-day complaint visit. In addition to the director, 42 children and eight (8) staff members are present today. During the investigation, LPA interviewed the director and Staff and received pertinent documents.
Based on the interviews, observations, and record reviews, LPA observed that the teacher-child ratio is being maintained. Each classroom has two fully qualified teachers assigned. Furthermore, interviews revealed that no one has witnessed, if ever, any staff member being left alone with 14 children, which concludes that although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is "Unsubstantiated."

Notice of Site visit and appeal rights were provided.

An exit interview was conducted, and the report was reviewed with the Facility Representative, Ashley Sanchez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240320151507

FACILITY NAME:BUILDING KIDZ OF DUBLINFACILITY NUMBER:
015700583
ADMINISTRATOR:ASHLEY SANCHEZFACILITY TYPE:
850
ADDRESS:6351 DUBLIN BOULEVARDTELEPHONE:
(650) 777-5301
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:60CENSUS: 42DATE:
03/26/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Director, Ashley Sanchez TIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Facility staff forced to clean the classroom while providing care and supervision.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini met with Director Ashley Sanchez for a 10-day complaint visit. In addition to the director, 42 children and eight (8) staff members are present today. During the investigation, LPA interviewed the director and Staff and received pertinent documents.
Based on the interviews, observations, and record reviews, the facility has signed up for daily janitorial services to ensure the facility is clean and in good repair. LPA Saini obtained the janitorial company's cleaning schedule and invoice for the last three months. Furthermore, the interviews revealed that the facility has never forced the staff to provide janitorial services. However,Staff clean the tables, chairs, and floor after meal and activities, if needed. This concludes that although the allegation may have happened or is valid, there is no preponderance of evidence to prove whether the alleged violation occurred. Therefore, the allegation is "Unsubstantiated."

Notice of Site visit and appeal rights were provided.
An exit interview was conducted, and the report was reviewed with the Facility Representative, Ashley Sanchez
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Jyoti Saini
COMPLAINT CONTROL NUMBER: 52-CC-20240320151507

FACILITY NAME:BUILDING KIDZ OF DUBLINFACILITY NUMBER:
015700583
ADMINISTRATOR:ASHLEY SANCHEZFACILITY TYPE:
850
ADDRESS:6351 DUBLIN BOULEVARDTELEPHONE:
(650) 777-5301
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:60CENSUS: 42DATE:
03/26/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Director, Ashley Sanchez TIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Children cross the facility parking lot to access the play ground while cars are moving in the parking lot.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini met with Director Ashley Sanchez for a 10-day complaint visit. In addition to the director, 42 children and eight(8) staff members are present today. During the investigation, LPA interviewed the director and Staff and received pertinent documents.
Based on the interviews, observations, and record reviews, the facility revealed that during operational hours, the facility places the cone to block the parking lot in front of the school entrance, and no one is allowed to park a vehicle during operational hours. During the inspection, LPA observed four cones blocking the parking lot. Therefore, although the allegation may have happened or is valid, there is no preponderance of evidence to prove whether the alleged violation occurred. Therefore, the allegation is "Unsubstantiated."

Notice of Site visit and appeal rights were provided.
An exit interview was conducted, and the report was reviewed with the Facility Representative, Ashley Sanchez
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4