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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700598
Report Date: 06/11/2026
Date Signed: 06/11/2026 11:49:59 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Diana Campos
COMPLAINT CONTROL NUMBER: 52-CC-20260323091800
FACILITY NAME:PLAY PALS SPACE, LLCFACILITY NUMBER:
015700598
ADMINISTRATOR:JACKSON, TAMILAFACILITY TYPE:
850
ADDRESS:14207 E. 14TH STREETTELEPHONE:
(510) 977-2265
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:40CENSUS: 15DATE:
06/11/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Tamila JacksonTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Unqualified staff providing care to day care children
INVESTIGATION FINDINGS:
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LPA Diana Campos met with Center Director Tamila Jackson for an unannounced subsequent complaint investigation regarding the above allegation. Present for this investigation were 4 additional staff and 21 children in care (7 toddlers and 14 preschool age). During the investigation, staff files and qualifications were reviewed. Review of records revealed that S5 lacks the required infant/toddler units to work as lead teacher in the toddler option classroom.
Based on LPA's observations, interviews and record review, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be substantiated. California Code of Regulations, (Title 22, Division & Chapter Number (101416.5)), are being cited on the attached LIC 9099D.

Exit interview conducted and report reviewed with Director Tamila Jackson.

Notice of Site provided must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 52-CC-20260323091800
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: PLAY PALS SPACE, LLC
FACILITY NUMBER: 015700598
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/12/2026
Section Cited
CCR
101416.2(a)(b)
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101416.2 Infant Care Teacher Qualifications and Duties (a) Notwithstanding Section 101216.1, the following shall apply:
(b) Prior to employment, an infant care teacher shall have completed, with passing grades, at least three postsecondary semesters or equivalent quarter units in early childhood education or child development,
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By the POC date, Director states she will submit a plan of action detailing how the facility will return into compliance going forward and follow up with permanent solution. Director will step in as infant toddler teacher in the interim.
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and three postsecondary semester or equivalent quarter units related to the care of infants, at an accredited or approved college or university. This requirement was not met as evidenced by: Staff S5 observed supervising children in the toddler option class lacks required infant/toddler units which poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
LIC9099 (FAS) - (06/04)
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