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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700602
Report Date: 06/24/2026
Date Signed: 06/24/2026 04:58:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2026 and conducted by Evaluator Diana Campos
COMPLAINT CONTROL NUMBER: 52-CC-20260430094832
FACILITY NAME:AEC PRESCHOOLFACILITY NUMBER:
015700602
ADMINISTRATOR:CHAN, MEI NAFACILITY TYPE:
850
ADDRESS:15949 EAST 14TH STREETTELEPHONE:
(510) 398-8879
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:41CENSUS: 26DATE:
06/24/2026
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Bao Yu FangTIME COMPLETED:
05:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Diana Campos met with Center Director Bao Yu Fang for a subsequent complaint investigation regarding the above allegation. Present were 5 additional staff and 26 preschool children in care. It was alleged that staff are operating out of ratio. During the course of the investigation, interviews were conducted and files were reviewed. Facility was found to be operating within ratio. Although the facility was found to be operating within ratio, another party reported the facility has been operating out of ratio on several occasions. Based on the investigative findings, there was no evidence to determine whether or not the staff is operating out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated at this time.

Notice of Site Visit provided must remain posted for 30 days.

Exit interview conducted and report reviewed with Director Bao Yu Fang
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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