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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700634
Report Date: 10/31/2025
Date Signed: 10/31/2025 01:14:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2025 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250929142747

FACILITY NAME:KEEN LEARNERS MONTESSORIFACILITY NUMBER:
015700634
ADMINISTRATOR:MADDALA, SUPRIYAFACILITY TYPE:
860
ADDRESS:4209 BAINE AVENUETELEPHONE:
(510) 797-9944
CITY:FREMONTSTATE: CAZIP CODE:
94536
CAPACITY:78CENSUS: 33DATE:
10/31/2025
UNANNOUNCEDTIME BEGAN:
08:18 AM
MET WITH:Rajesh GuptaTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Physical - Licensee did not ensure the facility was maintained in good repair.
INVESTIGATION FINDINGS:
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On October 31, 2025, at 8:18am, Licensing Program Analyst (LPA) Randy Miranda arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA was met by teachers Ms. Santhi and Ms. Rekhha. Shortly after 9:00 a.m., the director, Rajesh Gupta arrived and was greeted by LPA. Present for inspection were the licensee, director, four (4) teachers, one (1) teacher's aide, and thirty-three (33) pre-school aged children.

Based on information obtained through interviews, record reviews, and observations, LPA verified there are presence of rotting wood at the main entrance overhang, rotting wood on the upper door frame of the kitchen exit and children’s bathroom, rotting wood at classroom #4 window sill, damaged outlet that is covered with duct tape, rotting counter top behind the kitchen sink faucet, children’s urinal that does not drain quickly, peeling paint at the pergola, kitchen oven glass door held by blue tape, and bottom portion of rain gutter rusting out that is also filled/clogged with pine tree needles.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 52-CC-20250929142747
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: KEEN LEARNERS MONTESSORI
FACILITY NUMBER: 015700634
VISIT DATE: 10/31/2025
NARRATIVE
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Based on LPA’s observations, interviews, and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations 101238(a) is being cited on the attached LIC 9099D.


Report was reviewed and a notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Exit interview was conducted with director, Rajesh Gupta.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 52-CC-20250929142747
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: KEEN LEARNERS MONTESSORI
FACILITY NUMBER: 015700634
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/31/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/31/2025
Section Cited
CCR
101238(a)
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Title 22, Division 12 Chapter 1 Article 07.
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
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Director is to draft a written plan outlining the physical plant repairs. This plan should detail the scope of work, timeline, and any relevant contractors or resources involved. LPA will review repairs via in-person inspection. POC is due no later than 11/13/25.
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This requirement was not met based upon LPA's observations. This poses a health and safety risk to children in care.
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Failure to correct will result in $100 per day civil penalty until corrected. Repeat violations are $250 per violation.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 7