<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700661
Report Date: 06/19/2025
Date Signed: 06/19/2025 03:15:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2025 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20250414092403
FACILITY NAME:GENIUS KIDS - MOWRY CAMPUSFACILITY NUMBER:
015700661
ADMINISTRATOR:BAJPAI, NIRUPAMAFACILITY TYPE:
860
ADDRESS:3645 MOWRY AVETELEPHONE:
(510) 896-8764
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:70CENSUS: 24DATE:
06/19/2025
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Nirupama BajpaiTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Ratio - Staff does not ensure facility is operating in ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 19th, 2025 at approximately 11:20am Licensing Program Analyst (LPA) April Wright conducted an unannounced follow-up complaint site inspection to deliver complaint investigation findings. LPA met with Center Director Nirupama Bajpai and informed them of the reason for the visit. Allegation being Ratio. Present during the inspection were twenty-four (24) children (8 toddlers/16 preschool age) and seven (7) fingerprint cleared staff personnel. A health and safety inspection was conducted by the LPA.

The complaint alleges that staff does not ensure facility is operating in ratio. During the course of the investigation, LPA interviewed staff personnel regarding knowledge of teacher staff ratios, classroom coverage when staff are absence or out ill. LPA reviewed all documentation that was received by all parties. LPA reviewed email that was received by RP that stated that S8 admitted to not being present in the classroom, leaving only one qualified teacher with 18 children, which caused the classroom to be out of ratio. Teacher aide that was assigned to the classroom was not always present to assist in supervising children in care. See LIC9099C for continuance.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20250414092403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: GENIUS KIDS - MOWRY CAMPUS
FACILITY NUMBER: 015700661
VISIT DATE: 06/19/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on admission through documentation that was received and reviewed, the LPA's observations, file reviews, and interviews, the preponderance of evidence standard has been met. Therefore, the allegation of Staff does not ensure facility is operating in ratio. is found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section:101216.3(b) are being cited on the attached LIC 9099D. Center Director will provide a Plan of Correction (POC) to the LPA by the due date on the attached LIC9099D

Exit interview was conducted with Center Director Nirupama Bajpai. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20250414092403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: GENIUS KIDS - MOWRY CAMPUS
FACILITY NUMBER: 015700661
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/27/2025
Section Cited
CCR
101216.3(b)
1
2
3
4
5
6
7
101216.3(b) - Teacher-Child Ratio: The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Center Director must provided proof of staffing agency contacts for providing substitute teachers when their is staffing shortage by the due date.
8
9
10
11
12
13
14
 Based on admission, interviews, documentation received and reviewed, classroom was without a qualified teacher being present leaving only one qualified teacher with 18 children, which caused a potential risk to children in care.
8
9
10
11
12
13
14
Center Director will also watch CCLD videos on ratio/capacity on the ccld.ca.gov website and submit a detailed summary of understanding to LPA via email.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3