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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700667
Report Date: 04/23/2026
Date Signed: 04/23/2026 02:40:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260227090334
FACILITY NAME:LEARN AND PLAY MONTESSORI DUBLINFACILITY NUMBER:
015700667
ADMINISTRATOR:GABRIELA ARRIZONFACILITY TYPE:
860
ADDRESS:3960 SUMMIT RDTELEPHONE:
(510) 916-1503
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:205CENSUS: 132DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director, Gabriela ArrizonTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Child was left in a soiled diaper for an extended period of time
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with director Gabriela Arrizon and explained the purpose of the inspection. Present for today's visit, there were director , and 20 staff members supervising 132 children.
Based on the interviews conducted during the course of the investigation, interviews revealed that the child was changed every time it was needed. The facility has a safe and healthy diaper-changing policy in place, which is signed and acknowledged by staff. LPA did not obtain any concrete evidence to support the allegation. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.
Notice of site visit was provided and must be posted for thirty days.
Appeal rights were given, and an exit interview was conducted with director Gabriela Arrizon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Jyoti Saini
COMPLAINT CONTROL NUMBER: 52-CC-20260227090334

FACILITY NAME:LEARN AND PLAY MONTESSORI DUBLINFACILITY NUMBER:
015700667
ADMINISTRATOR:GABRIELA ARRIZONFACILITY TYPE:
860
ADDRESS:3960 SUMMIT RDTELEPHONE:
(510) 916-1503
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:205CENSUS: 132DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director, Gabriela ArrizonTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Staff utilized inappropriate form of discipline when staff withheld child's shoe.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with director Gabriela Arrizon and explained the purpose of the inspection. Present for today's visit, there were director , and 20 staff members supervising 132 children.
Based on the interviews, the facility acknowledged that an incident occurred in which a child threw his shoes to the other side of the school during outdoor play time. The facility was in the process of determining how to retrieve the shoes. The facility denied that this was ever used as a form of disciplining the child. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.
Notice of site visit was provided and must be posted for thirty days.
Appeal rights were given, and an exit interview was conducted with director Gabriela Arrizon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2