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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700667
Report Date: 04/23/2026
Date Signed: 04/23/2026 02:41:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260318122510
FACILITY NAME:LEARN AND PLAY MONTESSORI DUBLINFACILITY NUMBER:
015700667
ADMINISTRATOR:GABRIELA ARRIZONFACILITY TYPE:
860
ADDRESS:3960 SUMMIT RDTELEPHONE:
(510) 916-1503
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:205CENSUS: 132DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:director, Gabriela Arrizon TIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Facility failed to report an incident to parent.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with director Gabriela Arrizon and explained the purpose of the inspection. Present for today's visit, there were director , and 20 staff members supervising 132 children.
Based on the interviews, the facility indicated that a concern had been brought to the school’s attention; however, there are no supporting documents to verify the alleged incident. The facility is equipped with CCTV cameras; however, due to the system’s retention policy, the footage could not be retrieved. The facility’s agreement states that the system’s hard drive retains footage for up to seven calendar days. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.
Notice of site visit was provided and must be posted for 30 days.
Appeal rights were given, and an exit interview was conducted with director Gabriela Arrizon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260318122510

FACILITY NAME:LEARN AND PLAY MONTESSORI DUBLINFACILITY NUMBER:
015700667
ADMINISTRATOR:GABRIELA ARRIZONFACILITY TYPE:
860
ADDRESS:3960 SUMMIT RDTELEPHONE:
(510) 916-1503
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY:205CENSUS: 132DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:director, Gabriela Arrizon TIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Facility failed to provide adequate supervision to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. LPA met with director Gabriela Arrizon and explained the purpose of the inspection. Present for today's visit, there were director , and 20 staff members supervising 132 children.
Based on the information obtained during the course of investigation, no one reported witnessing any concerning incident. LPA did not receive any supporting documentation to support the allegation. Therefore, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.
Notice of site visit was provided and must be posted for 30 days.
Appeal rights were given, and an exit interview was conducted with director Gabriela Arrizon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2