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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700668
Report Date: 09/23/2025
Date Signed: 09/23/2025 03:49:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2025 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250918100311
FACILITY NAME:LEARN AND PLAY MONTESSORI IRVINGTONFACILITY NUMBER:
015700668
ADMINISTRATOR:LATASHIA WAREFACILITY TYPE:
860
ADDRESS:40803 FREMONT BLVDTELEPHONE:
(510) 373-0071
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:214CENSUS: 88DATE:
09/23/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Latashia WareTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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1. Staff did not adequately supervise day care child while in care.
INVESTIGATION FINDINGS:
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On 9/23/2025 at 10:30 am, the Licensing Program Analyst (LPA) Manel Estoesta conducted a Complaint Investigation. LPA met with the Director Latashia Ware and explained the nature of the visit. Present on this facility were 18 Staff member, 10 toddlers and 78 preschool children.

The facility operates from Monday to Friday, 7 am to 6 pm.

The reporting party (RP) alleged that of the above allegation.

LPA conducted interviews. LPA also obtained copies of facility records and conducted record reviews.

Based on the LPA’s interviews and record reviews, that on 9/16/2025, Director Ware reported to the Child Care Oakland Regional Office via the telephone, an unusual incident happened.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20250918100311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: LEARN AND PLAY MONTESSORI IRVINGTON
FACILITY NUMBER: 015700668
VISIT DATE: 09/23/2025
NARRATIVE
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 The incident happened on 9/15/2025 at 4:45 pm, S1 notified the front desk staff that C1 was not present in the classroom. Director Ware went to the outdoor play area and found C1 inside a play structure, unsupervised. C1 was left behind, at the outdoor play, when C1 class transitioned back from an outdoor activity to C1’s classroom.

LPA concluded that on 9/15/2025 that C1 was unsupervised, approximately, from 4:30 pm to 4:45 pm.

The Licensee were in violation of Section 101229 (a)(1) that no child(ren) shall be left without the supervision, including visual supervision, of a teacher at any time….

The preponderance of evidence standard has been met; therefore, the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the Director that this report dated 9/23/2025 included a Type A Citation which shall be posted for 30 consecutive days as there is an immediate and potential risk to the health, safety, and or personal rights of children in care.

Also, the LPA informed Director Ware to provide a copy of this licensing report dated 9/23/2025 that documents of any Type A citation, to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.



For Child Care Transparency Website (Licensing Facility Inspection Reports), please follow the links below.

https://cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome
https://www.ccld.dss.ca.gov/carefacilitysearch/

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Director Ware.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20250918100311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: LEARN AND PLAY MONTESSORI IRVINGTON
FACILITY NUMBER: 015700668
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/23/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/24/2025
Section Cited
CCR
101229(a)(1)
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Section 101229 (a)(1) that no child(ren) shall be left without the supervision, including visual supervision, of a teacher at any time….
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LPA advised Director to develop a plan of correction and submit proof to the Oakland Office via email or mail on or before the POC due date. The Plan shall describe how the licensee will bring their facility into compliance. It must be measurable and verifiable.
During the visit, Director Ware provided copies to LPA, of the facility's POC documentation, which included Transition Policy and Procedure, Supervision and Transition Audit, and a future dated Staff Meeting Agenda on 9/24/2025.
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This requirement is not met as evidenced by, that on 9/15/2025 at 4:45 pm, S1 notified the front desk staff that C1 was not present in the classroom. Director Ware went to the outdoor play area and found C1 inside a play structure, unsupervised. This poses an immediate and potential risk to the health, safety, and or personal rights of children in care.
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LPA recommendations and requirements are the following,

1. The Technical Support Program (TSP). TSP is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist child care providers experiencing compliance challenges.

2. Today's reports will be endorsed to the local Resource and Referral for review.

3. Submit a copy, 9/24/2025 staff minutes of meeting to LPA.

4. Licensee to continue reaching out for resources to local Resource and Referral via Mychildcare.org.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
LIC9099 (FAS) - (06/04)
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