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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 019200234
Report Date: 04/03/2026
Date Signed: 04/03/2026 04:44:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2025 and conducted by Evaluator Yasamin Brown
COMPLAINT CONTROL NUMBER: 15-AS-20251210152648
FACILITY NAME:PEACE HOMEFACILITY NUMBER:
019200234
ADMINISTRATOR:CHRISTOPHER IBHAWOFACILITY TYPE:
735
ADDRESS:2076 STRANG AVENUETELEPHONE:
(510) 278-8350
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:3CENSUS: 3DATE:
04/03/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Christopher Ibhawo, Administrator/Licensee TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff do not ensure the facility is in good repair
Staff do not provide adequate supervision to clients while in care
Staff left hazardous items in reach of residents
INVESTIGATION FINDINGS:
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On 4/3/2026 at 11:30 AM, Licensing Program Analyst (LPA) Y. Brown arrived unannounced to conduct a complaint investigation and deliver findings in regards to the allegations above. LPA met with Christopher Ibhawo, Administrator and explained the purpose of the visit.

During the course of investigation, LPA interviewed residents, staff, and the Reporting Party (RP). LPA reviewed and obtained the LIC500, facilities staff schedule, Progress Notes, LIC602 (Medical assessments), Individual Program Plan (IPP), identification and emergency contact, and Individual Service Plan (ISP).

Continue on LIC9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2025 and conducted by Evaluator Yasamin Brown
COMPLAINT CONTROL NUMBER: 15-AS-20251210152648

FACILITY NAME:PEACE HOMEFACILITY NUMBER:
019200234
ADMINISTRATOR:CHRISTOPHER IBHAWOFACILITY TYPE:
735
ADDRESS:2076 STRANG AVENUETELEPHONE:
(510) 278-8350
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:3CENSUS: 3DATE:
04/03/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Christopher Ibhawo, Administrator/Licensee TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff do not keep the facility free of pests or rodents
Staff do not provide adequate food service to residents
Staff does not keep the cleaning products or disinfectants locked up away from residents
Staff are violating the personal rights of clients.
INVESTIGATION FINDINGS:
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On 4/3/2026 at 12:30 AM, Licensing Program Analyst (LPA) Y. Brown arrived unannounced to conduct a complaint investigation and deliver findings in regards to the allegations above. LPA met with Christopher Ibhawo, Administrator and explained the purpose of the visit.

During the course of investigation, LPA interviewed residents, staff, and the Reporting Party (RP). LPA reviewed and obtained the LIC500, facilities staff schedule, Progress Notes, LIC602 (Medical assessments), Individual Program Plan (IPP), identification and emergency contact, and Individual Service Plan (ISP).

Continue on LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
VISIT DATE: 04/03/2026
NARRATIVE
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Allegation: Staff do not keep the facility free of pests or rodents
Finding: Unsubstantiated

On 12/17/2025 and 1/8/2026, LPA inspected facility and grounds with S1. LPA checked all residents’ bedrooms, kitchen, bathrooms, living room, dining room, hallways, laundry room and did not observe any rodent feces/droppings inside the facility. Interview with staff revealed that the Administrator has put out rat traps in the facility during winter or summer months due to the weather for caution but have not witnessed any rodents. LPA observed no rodents present during visit.

Allegation: Staff do not provide adequate food service to residents
Finding: Unsubstantiated

Interviews with clients revealed that the staff are open to making meals upon request, if there's something on the menu the residents doesn't want. Interview with clients revealed that the facility provides enough food for the clients to eat. LPA observed there were a minimum of 7 day of nonperishable and 2 days of perishable foods available for clients in care.

Allegation: Staff does not keep the cleaning products or disinfectants locked up away from residents
Finding: Unsubstantiated

On 12/17/2025 and 1/8/2026, LPA inspected the facility with S1. LPA checked all cabinets and observed that all of the cabinets and drawers that had disinfectants or cleaning products were locked and inaccessible to clients.

Allegation: Staff are violating the personal rights of clients.
Finding: Unsubstantiated

Continue to LIC9099-C.
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
VISIT DATE: 04/03/2026
NARRATIVE
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During investigation, LPA interviewed the RP who stated that staff are violating the personal rights of clients. Interviews with clients revealed that they have access to the common area spaces, TV and other electronics. Interview with clients revealed that they choose to stay in their rooms but they are aware that they have access to common area activities. Interview with staff reveal that the clients have access to the common area TV, activities and any electronics.

Based upon the information obtained during investigation, the above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
VISIT DATE: 04/03/2026
NARRATIVE
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Continued from LIC9099.

Allegation: Staff do not ensure the facility is in good repair
Finding: Substantiated

During Investigation, On 1/8/2026 at 1:00 PM, LPA toured the facility inside and out, including bedrooms, bathroom, living room, kitchen, dining area, garage and outside area. LPA observed carpet that was deteriorating in C1, C2, and C3's bedrooms. LPA observed that the kitchen sink was leaking and the water pressure was low. LPA observed that the lower cabinet in the facility kitchen that held the sharps was broken and could not shut properly. Based on observations and interviews which were conducted, the department has substantiated the allegation that staff do not ensure the facility is in good repair. The preponderance of evidence standard has been met. Therefore, the above allegation was found to be substantiated.

Allegation: Staff do not provide adequate supervision to clients while in care

Finding: Substantiated

During investigation, LPA interviewed the RP who stated that C1 has eloped a few times at night while under care regularly (unknown exact dates) and staff had to call the police. Interviews with staff revealed that C1 elopes to a nearby store and returns on his own. C1's IPP dated 2/28/2025 indicated that C1 "is only available to participate in the community with staff support and supervision at all times." Based on interviews which were conducted and record review(s), the department has substantiated the allegation that Staff do not provide adequate supervision to clients while in care. The preponderance of evidence standard has been met. Therefore, the above allegation was found to be substantiated.



Allegation: Staff left hazardous items in reach of residents
Finding: Substantiated

During investigation, LPA interviewed the RP who stated that hazardous items are in reach of residents. On 12/17/2025, LPA observed that the lower cabinet next to the kitchen sink was unlocked and had sharps such as knives that were accessible to clients.

Continue to LIC9099-C.

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/04/2026
Section Cited
CCR
80078(a)
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80078 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the client's needs.
This requirement is not met as evidenced by:
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By POC date, the Administrator agrees to review all physicians reports and identify which clients are not able to leave the facility unassisted and implement a plan to prevent C1 from eloping and submit plan to CCLD.
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Based on interviews and record review the Licensee did not comply with the section cited above in preventing client from eloping which poses an immediate safety risk to persons in care.
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Type A
04/04/2026
Section Cited
CCR
80087(g)
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80087 Buildings and Grounds
(g) Disinfectants, cleaning solutions, poisons, firearms and other items that could pose a danger if readily available to clients shall be stored where inaccessible to clients.

This requirement is not met as evidenced by:
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The Administrator purchased a brand new lock and the cabinet is now locked with the sharps inaccessible to the clients.
DEFICIENCY CLEARED DURING VISIT.
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Based on observation, the licensee did not comply with the section cited above in having sharps such as knives in an unlocked kitchen cabinet which poses an immediate health and safety risk to persons in care.
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DEFICIENCY CLEARED DURING VISIT.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/10/2026
Section Cited
CCR
80087(a)
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80087 Buildings and Grounds
(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors.
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The Administrator purchased wood flooring and removed the carpet in all of the client rooms. The Administrator fixed the leaking sink in the kitchen and the broken cabinet next to the kitchen sink.
DEFICIENCY CLEARED DURING VISIT.
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Based on observation and interviews, the Licensee did not comply with the section cited above in having deteriorating rug with odor in he client rooms, a leaking kitchen sink and a broken cabinet in the kitchen which poses a potential health and safety risk to persons in care.
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DEFICIENCY CLEARED DURING VISIT.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 15-AS-20251210152648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: PEACE HOME
FACILITY NUMBER: 019200234
VISIT DATE: 04/03/2026
NARRATIVE
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 Interviews with staff revealed that the cabinet has been broken and unlocked and they were planning on getting it fixed soon. Based on interviews which were conducted and observations, the department has substantiated the allegation that Staff left hazardous items in reach of residents. The preponderance of evidence standard has been met. Therefore, the above allegation was found to be substantiated.

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegations were found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D.

Exit interview conducted with Christopher. A copy of this report and appeal rights provided.
SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Yasamin Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2026
LIC9099 (FAS) - (06/04)
Page: 8 of 8