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25 | On this day at around 9:45 am, LPA Luisa Fontanilla arrived unannounced to conduct a case management visit to issue deficiencies in connection with complaint #15-AS-20241106143700. LPA met with May Angelica Ignacio and explained the purpose of the visit. Licensee was out of the facility for an appointment but informed about the purpose of the visit over the phone.
During the course of investigation, LPA conducted reviews and record reviews.
Deficiencies were observed and can be found in the attached Lic 809D.
Exit interview was conducted with May Angelica Ignacio who was authorized by Shirley to sign the report and Appeal Rights was provided.
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