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25 | Licensing Program Analyst (LPA) Delmundo called and spoke with Helen Macatangay, licensee. LPA explained that the reason for the call is to inform that a complaint has been received and that LPA will conduct health and safety inspection. Ms. Macatangay indicated she can not come to the facility. LPA and Ms. Macatangay agreed that LPA will call the facility and speak with Manuel "Manny" Jimeno, house manager.
On this same day, July 24, 2020, LPA called and spoke with Mr. Jimeno and informed him of the above. Using telephone's camera, LPA requested Mr. Jimeno to tour LPA to the facility starting from the front door then to the living room, kitchen, dining area, family room, three resident's bedrooms and bathroom. The exit door was observed with auditory signal. There's a bedroom designated for staff use. Four residents were at the facility during inspection, two in the living room and two in the dining area. The facility was observed clean.
No deficiency observed on this day.
Exit interview conducted and copy of this report provided to Ms. Macatangay and Mr. Jimeno via e-mail. |