019200718-2-25-2026-15-AS-BFOG-DSA4P2-20260317191601

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 019200718
Report Date: 02/25/2026
Date Signed: 02/25/2026 04:58:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2025 and conducted by Evaluator Patricia Manalo

COMPLAINT CONTROL NUMBER: 15-AS-20251120095534

FACILITY NAME:	AMATO HOME		FACILITY NUMBER:	019200718
ADMINISTRATOR:	AMACAN, ROSALINDA B		FACILITY TYPE:	734
ADDRESS:	40153 SCHOOL COURT		TELEPHONE:	(510) 384-9446
CITY:	FREMONT	STATE: CA	ZIP CODE:	94538
CAPACITY:	4	CENSUS: 3	DATE:	02/25/2026
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Rosalinda Amacan, Administrator		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff is financially abusing resident

INVESTIGATION FINDINGS:

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On 02/25/2026 at 3:30 PM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to deliver the findings on the above allegation. LPA met with Administrator Rosalinda Amacan and explained the purpose of the visit.

During the course of investigation, LPA reviewed clients' P&I money and obtained the following documents including but not limited to Personnel Report (LIC500), staff contact information, Record of Client's/ Resident's Safeguarded Cash Resources (LIC405), P&I Bank Statements, client receipts, Identification and Emergency Information, physician report, Client Roster, and Appraisal Needs and Services Plan (LIC625). LPA interviewed Administrator, clients, staff, and witnesses.

Continue to LIC9099-C…

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Yvonne Flores-Larios
LICENSING EVALUATOR NAME: Patricia Manalo
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 15-AS-20251120095534

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612

FACILITY NAME: AMATO HOME	FACILITY NUMBER: 019200718
	VISIT DATE: 02/25/2026

NARRATIVE

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Continued from LIC9099...

It was alleged that Staff is financially abusing resident. Interview with Witness 1 (W1) stated that there was suspicious activity in C1’s bank account that contained unauthorized purchases. Both ADM and W1 mentioned that W2 handles all of clients’ finances. ADM also disclosed that ADM does not hold C1’s P&I money from Regional Center of East Bay (RCEB).

Interview with 7 of 7 staff members revealed that they do not have access to the clients’ P&I money, P&I log, and/or the clients’ money. 3 of 7 staff members interviewed stated that C1 has asked them to purchase something for C1, however, staff only helped with notifying the family members to purchase the items. Staff members would not purchase the item for C1. Interview with S1 claimed that S1 helped C1 with writing down C1’s card information, however, S1 left the paper on top of C1’s desk near the computer. S1 stated that anyone can have access to it since S1 left it in C1’s room. 7 of 7 staff members all stated that they have not heard any other staff members have access to clients’ money.

On 01/21/2026, interview with W1 revealed that a police report would have to be refiled since the previous police report was filed under the wrong category. W1 also stated that the bank temporarily refunded the money, however, the bank is unable to release their investigation findings without a request from law enforcement.

Based on interviews and observations conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

There is no deficiency noted.

Exit interview was conducted with Administrator, and a copy of this report was provided.

SUPERVISORS NAME: Yvonne Flores-Larios
LICENSING EVALUATOR NAME: Patricia Manalo
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026

LIC9099 (FAS) - (06/04)

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