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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 019200721
Report Date: 08/04/2020
Date Signed: 08/04/2020 12:21:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2020 and conducted by Evaluator Laura Hall
PUBLIC
COMPLAINT CONTROL NUMBER: 15-AS-20200618114149
FACILITY NAME:BELMONT VILLAGE ALBANYFACILITY NUMBER:
019200721
ADMINISTRATOR:MOROS, MICHELLEFACILITY TYPE:
740
ADDRESS:1100 SAN PABLO AVETELEPHONE:
(510) 525-4554
CITY:ALBANYSTATE: CAZIP CODE:
94706
CAPACITY:225CENSUS: 182DATE:
08/04/2020
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Michelle Moros, AdministratorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
1
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9
Financial Abuse
INVESTIGATION FINDINGS:
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On 08/04/2020 at 11:45am, Licensing Program Analyst, L. Hall had an unannounced tele-visit via facetime to deliver the findings on the allegation to “financial abuse while in care of the facility”. LPA spoke with Michelle Moros, Administrator and explained the reason for the tele-visit.

Licensing Program Analyst, (LPA) L. Hall conducted the investigation regarding the above-mentioned allegation, "financial abuse “. On 06/26/2020, LPA spoke via telephone with R1 and W2 for this purpose.

Continued on LIC9099C.


Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Harpreet HumpalTELEPHONE: (510) 285-3928
LICENSING EVALUATOR NAME: Laura HallTELEPHONE: (510) 622-2024
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 15-AS-20200618114149
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: BELMONT VILLAGE ALBANY
FACILITY NUMBER: 019200721
VISIT DATE: 08/04/2020
NARRATIVE
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Continued from LIC9099

R1 stated that no one has used his card to make any purchases besides W2 (co-account holder) and he was aware of the charges she had made. W2 stated that she did not make a fraud report to BofA. Due to R1 and W2 stating to LPA that the allegation of financial abuse did not occur, LPA found no evidence to support this claim.

Based on the information obtained the allegation is closed as UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Exit interview was conducted with Michelle Moros, Administrator and a copy of will be emailed.
SUPERVISOR'S NAME: Harpreet HumpalTELEPHONE: (510) 285-3928
LICENSING EVALUATOR NAME: Laura HallTELEPHONE: (510) 622-2024
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2