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25 | On 12/7/2021 starting at 11:15 AM, Licensing Program Analyst (LPA) L. Francisco conducted a Case Management while at the facility for another matter. LPA met with Administrator, Rajwant Panesar.
During a complaint investigation (#15-AS-20200408083147) on 10/11/2021, LPA discovered facility's protocol is to contact resident's responsible party before calling 9-1-1 due to cost of co-pay. LPA went over Title 22 regulation, 87465(g) Incidental Medical and Dental Care with Administrator and requested Administrator to provide LPA a copy training with staff on when to call 9-11 and procedure no later 12/20/2021.
No deficiencies cited during visit. Due to technical difficulties, a copy of this report provided via email. |