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25 | On 5/4/2023 at 9:30AM, Licensing Program Analyst (LPA) K. Nguyen conducted an unannounced Case Management visit to clarify/ gather information of any new changes that management made. LPA met with Steve Lackern, Regional Director of Resident Care and explained the purpose of the visit. Administrator Dillion Cagulada was not available, but was informed by Steve the purpose of the visit. Dillion gave verbal permission for Steve to sign the report.
LPA interviewed Steve, and obtained current staff / resident roster, and residents/ residents family members/ team members notification letter.
No deficiencies issued during the visit and a copy of this report is provided via email. |