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25 | On this day at around 1:40 pm, Licensing Program Analyst (LPA) Luisa Fontanilla arrived unannounced to conduct interviews related to complaint#15-AS-20230613081142. LPA met with Executive Director Deborah Savoie and explained the purpose of the visit.
During the visit, LPA interviewed Memory Care Director, Maintenance Director and three caregivers.
Also, LPA obtained staff schedule for the months of September and October 2023.
A copy of this report was provided to Executive Director. |