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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 019200874
Report Date: 07/07/2026
Date Signed: 07/07/2026 02:44:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator David Doidge
COMPLAINT CONTROL NUMBER: 15-AS-20260702103402
FACILITY NAME:1440 BY THE BAYFACILITY NUMBER:
019200874
ADMINISTRATOR:ALVARADO, ROBERTFACILITY TYPE:
740
ADDRESS:1440 40TH STREETTELEPHONE:
(510) 500-9312
CITY:EMERYVILLESTATE: CAZIP CODE:
94608
CAPACITY:175CENSUS: DATE:
07/07/2026
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Executive Director Robert AlveradoTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Unlawful Eviction

Staff verbally abused resident while in care
INVESTIGATION FINDINGS:
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On 07/07/2026 at 10:35 AM, Licensing Program Analysts (LPAs) David Doidge and Carol Fowler arrived unannounced to conduct an initial 10-day complaint investigation and to deliver findings regarding the allegations above. LPAs met with Executive Director Robert Alverado and explained the purpose of the visit.

During the course of the investigation, LPA obtained copies of the Physician’s Report, Admission Agreement, and the eviction notice for R1. LPAs interviewed S1 and R1. LPAs attempted to speak to S2 and W1, S2 was out of the country and W21 did not get back to LPAs.

Allegation: Unlawful Eviction

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bennett Fong
LICENSING EVALUATOR NAME: David Doidge
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 15-AS-20260702103402
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND ASC, 1515 CLAY STREET, STE. 310
OAKLAND, CA 94612
FACILITY NAME: 1440 BY THE BAY
FACILITY NUMBER: 019200874
VISIT DATE: 07/07/2026
NARRATIVE
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Continued from LIC9099

Investigation Findings: It was reported to the department that a resident was served with an eviction notice on June 22, 2026. The resident resides in independent living and stated that the facility offered a promotion providing two months of free rent for new residents and that because the resident has lived at the facility for several years, the resident believed the resident should have also received the promotional benefit and, as a result, did not pay rent for two months. R1 informed LPAs that since the facility has not offered R1 the promotion, R1 has not paid. R1 informed LPAs that R1 does not feel R1 is unlawfully being evicted. R1 understands that the facility is moving forward with an eviction due to R1 not paying and told LPAs, “I want to see what they are going to do.”. S1 informed LPAs that S1 served R1 with an eviction notice on 04/15/2026 and has been trying to work with R1 in finding assistance or legal aid to no avail. S1 informed LPAs that S1 has been trying to get R1 to seek assistance with R1 being rude and dismissive in response. LPAs reviewed the eviction notices sent to R1 and found the grounds for eviction to be based on nonpayment of rent for six (6) months. Based on interviews conducted and record review, the above allegation is UNSUBSTANTIATED.

Allegation: Staff verbally abused resident while in care

Investigation Findings: It was reported to the department that the facility manager told the resident that the resident would be homeless and they would "roll her out on the street" if evicted. R1 informed LPAs that S1 said this to R1 in private but later admitted it in front of S2 and W1. R1 said S1 was being rude and threaten that R1 would be rolled out of the facility. LPAs could not interview S2 as S2 was out of the community on leave. W1 informed LPAs that S1 was not being rude, S1 was just trying to impress on R1 what S1 had seen in the past and what R1 could expect to happen if R1 did not start paying rent. W1 stated that W1 did not hear S1 say “roll her out on the street”. W1 stated that S1 told R1 that the Sheriff would escort R1 out of the building. S1 informed LPAs that S1 was conveying to R1 the consequences of R1’s actions and what R1 could expect if the eviction did occur, including being escorted out of the community. Based on interviews conducted, the above allegation is UNSUBSTANTIATED.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies were cited during this inspection.

Exit interview conducted and a copy of this report provided.

SUPERVISORS NAME: Bennett Fong
LICENSING EVALUATOR NAME: David Doidge
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
LIC9099 (FAS) - (06/04)
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