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13 | On 3/23/2023 at 12:40 PM, Licensing Program Analysts (LPAs) L. Fici and L. Fontanilla arrived unannounced to conduct a subsequent complaint investigation visit on the above allegation. LPAs were greeted by Amelia Alfonso, Administrator and explained the purpose of this visit.
During the course of the investigation, LPAs obtained the following documents: Medication Administration Record (January 2023, February 2023, March 2023), food menu, client and staff roster, progress notes (February 2023) and LIC500. LPAs interviewed two (2) of Five (5) clients and six (6) staff.
It was alleged that: Staff are not ensuring there is food in the facility for clients.
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