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13 | On 12/13/2023 at 11:05 AM, Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to conduct a complaint visit. LPA met with Buisness Office Manager Aryanna Henry and Executive Director Annemarie Domizio joined later.
During the initial 10-day complaint visit. LPA interviewed staff, and collected documents. Staff 1(S1) stated that there was a known heating issue within the building and the administrative team has been working to correct it. The parts to fix the boiler had been ordered on 11/07/2023,and were rejected by the ownership group. They were then told that because there was an outstanding balance on the corporate account that the H-Vac technician would not service any of their facilities until that was resolved. The facility decided to contact a different company who scheduled the repairs for December 14, 2023. S1 also stated this heating issue is not affecting the whole building and heaters available for anyone whose room is affected.
Continued on LIC 9099-C... |