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25 | On 03/28/2024 at 12:30 PM Licensing Program Analyst (LPA) Lori Alexander arrived unannounced to conduct a Case Management visit. LPA met with Executive Director, Annemarie Domizio.
Pertaining to complaint 15-AS-2024 0220153014, LPA L. Alexander had on 2/21/24, 2/28/24, 2/29/24, 3/1/24, 3/11/24, 3/12/24, and 3/13/24 requested documents and information related to the payment history for all utility accounts, service vendors, the latest invoices/statements paid and the status of outstanding balances. To date, the facility has not provided an accounting of the services related to gas & electricity; and garbage/recycling/organic/bulky waste collection.
Documents obtained:
Resident Registry List dated 03/22/24
Copy of Synergy Bill Details from dates 09/28/23 thru 03/28/24
The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties.
Exit interview conducted. A copy of this report and appeal rights provided. |