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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 041371078
Report Date: 03/12/2026
Date Signed: 03/12/2026 04:36:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260218102110
FACILITY NAME:KING'S CHRISTIAN PRESCHOOL, THEFACILITY NUMBER:
041371078
ADMINISTRATOR:WILLETTE, JULIA (FEGETTE)FACILITY TYPE:
850
ADDRESS:1137 ARBUTUS AVE.TELEPHONE:
(530) 345-3100
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:48CENSUS: 8DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
01:32 PM
MET WITH:Julia Willette, DirectorTIME COMPLETED:
02:03 PM
ALLEGATION(S):
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Staff took inappropriate pictures of children in care
Children are not property supervised while using the bathroom
INVESTIGATION FINDINGS:
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On 3/12/26 @ 1:15pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with Julia Willette. It was alleged that staff took inappropriate pictures of children in care, specifically that staff took photos of children and shared them with other staff, and children are not properly supervised while using the bathroom, specifically there is not a designated staff member attending to children when they use the bathroom.

On 2/24/26 LPA Laird conducted an interview with facility director Julia Willette. Julia stated there were two incidents when a staff (S1) took photos of children (C1-C2) and sent them to other staff. Julia stated the photos were taken as a way of communicating with staff and asking for assistance. Julia stated the photos were not inappropriate in nature and did not depict children in an inappropriate manner. Julia stated the photos were not shared outside of the staff message. Julia stated staff escort children to the bathroom and, depending on staffing, may stand in the doorway of the restroom while also monitoring children in the classroom or outside.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 13-CC-20260218102110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KING'S CHRISTIAN PRESCHOOL, THE
FACILITY NUMBER: 041371078
VISIT DATE: 03/12/2026
NARRATIVE
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On 3/5/26 LPA Laird conducted interviews with three staff (S1-S3). Two staff interviewed stated they had knowledge of photos that had been taken of children. Staff stated the photos taken were shared between staff as a way to communicate and they were not shared outside of the staff message. All staff interviewed stated children are escorted to the bathroom and a staff will stand in the doorway and monitor children in the bathroom and in the classroom.

On 3/5/26 LPA Laird obtained evidence as part of this investigation.

Through interviews, staff spoke of two separate photos depicting children. Through observations and evidence obtained, LPA Laird did not observe any inappropriate images of children.

Based on evidence obtained as part of this investigation and staff interviews, LPA Laird determined there is sufficient evidence to suggest the allegations are valid. Although evidence obtained does not depict inappropriate images of children in care, the need for taking video or photos of children in care was unnecessary. In addition, based on staff interviews, there are instances when staff are tasked with watching both children in the restroom as well as children in the classroom and/or playground. Should staff need to respond to children in either area, the children in the opposite area would be left unsupervised.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the facility director, Julia Willette. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2026 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260218102110

FACILITY NAME:KING'S CHRISTIAN PRESCHOOL, THEFACILITY NUMBER:
041371078
ADMINISTRATOR:WILLETTE, JULIA (FEGETTE)FACILITY TYPE:
850
ADDRESS:1137 ARBUTUS AVE.TELEPHONE:
(530) 345-3100
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:48CENSUS: 8DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
01:32 PM
MET WITH:Julia Willette, DirectorTIME COMPLETED:
02:03 PM
ALLEGATION(S):
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Staff left children unattended in the nap room
Childre are bribed with treats in order to behave
Staff made a child retrieve numerous un-flushable wipes from the toilet with their bare hands
Children are not properly supervised while outside on the volcano structure
INVESTIGATION FINDINGS:
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On 3/12/26 @ 1:15pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with Julia Willette. It was alleged that staff left children unattended in the nap room, children are bribed with treats in order to behave, staff (S1) made a child (C3) retrieve numerous un-fushable wipes from the toilet with their bare hands, and children are not properly supervised while outside on the volcano structure.

On 2/24/26 LPA Laird conducted an interview with facility director Julia Willette. Julia stated staff will use treats as a form of positive reinforcement. Julia stated food is not used as a punishment. Julia stated she does not know of any incidents where children were left in the nap room unattended. Julia stated she is present during nap time and there are other staff available so there would be no reason for staff to leave children unattended during nap time. Julia stated she does know of an incident when a child had placed a bunch of un-flushable wipes in the toilet and staff (S1) had them help clean it up. Julia stated staff used gloves and did not have the child touch the wipes or get them out of the toilet. Julia stated staff supervise children outside while they are on the play structures.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20260218102110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KING'S CHRISTIAN PRESCHOOL, THE
FACILITY NUMBER: 041371078
VISIT DATE: 03/12/2026
NARRATIVE
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On 3/5/26 LPA Laird conducted three staff interviews (S1-S3). All staff stated they will use mini marshmallows as positive reinforcement when children are good listeners or are helpful. All staff denied using treats as a form of punishment. All staff interviewed denied children are left unattended in the nap rooms. One staff stated they have stood in the doorway of the nap room and directed children in the adjoining classroom while they're transitioning outside, but they have never left children alone in the nap room. All staff denied having knowledge of an incident involving a child putting un-flushable wipes in the toilet and having to take them out with their bare hands. All staff stated they supervise children while on the play structures.

On 3/4/26 a child was injured on the volcano play structure. LPA Laird conducted a case management inspection on 3/5/26 and determined the injury was not caused due to lack of supervision.

Based on interviews, LPA Laird determined there is not sufficient evidence at this time to determine the allegations are valid.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the facility director, Julia Willette. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 13-CC-20260218102110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KING'S CHRISTIAN PRESCHOOL, THE
FACILITY NUMBER: 041371078
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/12/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/12/2026
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement was not met as evidence by:
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Director to hold an all-staff meeting and discuss personal rights with staff. Meeting agenda and attendance sheet to be forwarded to CCL by 4/12/26.

erica.laird@dss.ca.gov
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Based on evidence obtained as part of this investigation and interviews, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to children in care.
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Type B
04/12/2026
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
This requirement was not met as evidence by:
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Director to submit a plan detailing how staff will provide constant supervision during restroom breaks to CCL by 4/12/26.

erica.laird@dss.ca.gov
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Based on evidence obtained as part of this investigation and interviews, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5