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25 | "AMENDED" This is an amended version of the original report created on July 31, 2024 as it relates to issuing a Type B Citation (Original LIC-809 D- Citation dated forJuly 31, 2024 was appealed and reduced down from a Type A Citation to a Type B Citation). SEE LIC 809-D DATED FOR JULY 31, 2024.
07/30/2024 11:00 AM Licensing Program Analyst Jaynae Boyles conducted an unannounced case management visit and met with Executive Director Scott Blow.
LPA reviewed a letter dated 04/29/2024 which was sent from the licensee to all residents of the facility. The letter is notifying all residents that the facility has started charging a temporary energy surcharge in the amount of $125.00 per month for the months of June, July, and August 2024. This surcharge was planned to be included as a separate line item on the resident’s monthly bill.
This surcharge is not allowable as it violates the admission agreement entered into by both parties, per licensing regulations. In lieu of the lump-sum payments, all increases in rates shall be to the monthly rate amortized over a 12-month period with advanced notification. Funds collected for this unlawful rate change shall be returned to all residents.
A deficiency is being issued this date. California Code of Regulations, (Title 22), is being cited on the attached LIC809D. Appeal rights were provided. Exit interview was conducted and the report was provided to Executive Director Sonya Gonzalez.
An exit interview was conducted. A copy of the report was provided to Executive Director Sonya Gonzales.
Continued on LIC9099-D
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