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32 | LPA investigated the allegation, “Staff are neglecting resident causing resident to develop multiple Urinary Tract Infections (UTIs) while in care.” Among the staff members interviewed, the caregivers reported that they change the residents often and follow the policy and procedures to ensure that residents do not obtain a UTI. Of the staff members interviewed, all report the same procedure for when a UTI is suspected of a resident in care which is to contact the med tech and/or the resident care director to ensure that follow up testing and treatment is conducted for the resident.
LPA investigated the allegation, “Staff do not keep resident's personal information confidential.” Of the staff members interviewed it was reported that confidential information is kept confidential and private to ensure that there are no Health Insurance Portability and Accountability Act (HIPAA) violations.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.
An exit interview was conducted. A copy of the report was provided to the executive director. |