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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045401661
Report Date: 07/27/2023
Date Signed: 08/09/2023 02:41:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2023 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230721165140
FACILITY NAME:LITTLE DISCOVERIES DAYCARE & PRESCHOOLFACILITY NUMBER:
045401661
ADMINISTRATOR:GAMBONE, RONDAFACILITY TYPE:
850
ADDRESS:460 W. EAST AVENUE, SUITE 210TELEPHONE:
(530) 342-7758
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:60CENSUS: 41DATE:
07/27/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Kylie Miller, DirectorTIME COMPLETED:
09:49 AM
ALLEGATION(S):
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Staff are excluding child's authorized person from obtaining information regarding the child's care without a court order.
INVESTIGATION FINDINGS:
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This report is being amended to add additional information and reflect report as "public".

On 7/27/23 @ 8:30am Licensing Program Analyst (LPA) E. Laird conducted an unannounced visit for the purpose of delivering complaint findings.

It was alleged staff are excluding child's authorized person from obtaining information regarding the child's care without a court order.

On 7/24/23 @ 11:50am Licensing Program Analyst (LPA) E. Laird and S. Sims conducted an unannounced complaint inspection. LPA's met with director Kylie Miller and conducted an interview.

continued on 9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230721165140
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL
FACILITY NUMBER: 045401661
VISIT DATE: 07/27/2023
NARRATIVE
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This report is being amended to add additional information.

Director Miller denied withholding information from an authorized person. Kylie stated anytime the facility has had an authorized person request information the facility has provided it. Kylie stated the parents who pick up the children get the information out of the cubbies. Kylie stated there are times when their computer system rearranges the order of the emergency contacts. Kylie demonstrated this to LPA E. Laird and S. Sims. Kylie stated the facility keeps information logs so they can provide information to all authorized people. Kylie provided information logs to LPA E. Laird and S. Sims.

On 7/24/23 @1:10PM Licensing Program Analysts (LPA) E. Laird and S. Sims conducted an interview at the facility with one staff (S1). S1 denied withholding information from an authorized person. S1 stated whenever there are requests for documentation it is provided. S1 stated staff usually give the paperwork to whoever picks the child up. Staff never intentionally withhold information from an authorized person.

On 7/27/23 Licensing Program Analyst (LPA) E. Laird conducted telephone interviews with child's authorized representatives. Statements from both representatives were inconsistent. Based on information provided, LPA E. Laird was unable to make a determination regarding access to camera footage.

Unsubstantiated: although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted with facility director, Kylie Miller. Report and appeal rights were provided.

A Notice of Site Visit was provided and shall remain posted for 30 days.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2