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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045401661
Report Date: 04/18/2024
Date Signed: 04/18/2024 01:28:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2024 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240227081413
FACILITY NAME:LITTLE DISCOVERIES DAYCARE & PRESCHOOLFACILITY NUMBER:
045401661
ADMINISTRATOR:GAMBONE, RONDAFACILITY TYPE:
850
ADDRESS:460 W. EAST AVENUE, SUITE 210TELEPHONE:
(530) 342-7758
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:60CENSUS: 29DATE:
04/18/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Dionna Lefkowitz, directorTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff handles day care children in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 4/18/24 @ 1:00pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with facility director, Dionna Lefkowitz. It was alleged that staff handles daycare children in an inappropriate manner.

On 2/28/24 @ 1:19pm LPA Laird interviewed facility director Lea Avakian. Lea denied staff are handling children in an inappropriate manner. Lea stated she has not observed staff handling children in a way that is concerning and she has not heard any complaints regarding staff handling children inappropriately.

report continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20240227081413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL
FACILITY NUMBER: 045401661
VISIT DATE: 04/18/2024
NARRATIVE
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On 3/28/24 LPA Laird conducted three staff interviews (S1-S3). S1-S3 denied staff handle children in an inappropriate manner. S1 stated they provided 1:1 care to a student at the facility (C1). S1 stated they are trained through Far Norther to provided 1:1 care to C1. S1 stated C1 can be combative and acts out aggressively towards other students and staff. S1 stated they sometimes have to remove C1 from an area to protect the other children and staff. S2 and S3 stated they have observed S1 handle C1 and they do not feel S1 is acting inappropriately. S2 and S3 stated C1 can be aggressive and S1 has to remove C1 from the situation for the protection of other children and staff. S2 and S3 stated S1 is very good with C1.

On 3/28/24 LPA Laird conducted two parent interviews (P1, P2). P1 stated they have never observed staff handle children in a rough manner. P2 stated they have observed a child act aggressively towards other children in care and towards staff and staff have handled it very well. Both parents stated they have no concerns with the care being provided.

On 4/18/24 LPA Laird conducted two children interviews (C2, C3). C2 and C3 stated S1 is their teacher. C2 and C3 stated they like S1. C3 stated C1 sometimes bites and hits the children and S1 has to put C1 on "reset". C3 stated C1 has to go on "reset" a lot. C2 stated C1 is mean and bites their friends. C2 stated S1 mostly watches C1.

On 4/17/24 LPA Laird reached out to Far Northern to obtain training material. Far Northern did not return LPA Laird's call.

LPA Laird was unable to obtain training material for S1 pertaining to 1:1 care.

Based on interviews and LPA Lairds inability to obtain training material for S1, it has been determined this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

report continued on 9099C
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20240227081413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES DAYCARE & PRESCHOOL
FACILITY NUMBER: 045401661
VISIT DATE: 04/18/2024
NARRATIVE
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Exit interview conducted and report was reviewed with facility director, Dionna Lefkowitz, director.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3