<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045405610
Report Date: 09/03/2025
Date Signed: 09/03/2025 03:03:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2025 and conducted by Evaluator Tammy Dutra
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250627093006
FACILITY NAME:CASTLES PRESCHOOLFACILITY NUMBER:
045405610
ADMINISTRATOR:CHELSEY BLEEKEFACILITY TYPE:
850
ADDRESS:55 JAN CT.TELEPHONE:
(530) 892-2273
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:64CENSUS: 30DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
02:35 PM
MET WITH:Chelsey BleekeTIME COMPLETED:
03:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Infant commingled with preschool age children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/03/25 at 2:35pm, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection and met with facility representative Chelsey Bleeke. It was alleged that an infant is being commingled with preschool age children, specifically that an infant belonging to a staff member is on the playground with preschool age children.

The director was interviewed on 8/12/25 at 3:10pm and denied that an infant is being commingled with preschool age children. The director stated that there is a staff member (S3) who has an infant at the center but the child remains in the infant room while at the facility.

Four staff were interviewed on 7/3/25 and 8/12/25. Three staff denied that an infant was being commingled with preschool children. One staff (S3) stated that their infant is commingled at the end of the day with the preschoolers while they close the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250627093006
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CASTLES PRESCHOOL
FACILITY NUMBER: 045405610
VISIT DATE: 09/03/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Six parents were interviewed on 8/1/25, 8/4/25 and 8/26/25. One of the parents (P1) interviewed had knowledge of an infant in a carrier being commingled on the playground. P1 stated they had seen the infant on the playground with preschoolers, and they believed the infant belonged to a teacher at the center. Five parents either had no knowledge of an infant being commingled or had not been on the playground to witness an infant being commingled.

During today’s inspection, the facility was toured and 30 children with 5 staff were present. LPA did not observe any Title 22 violations.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the facility representative Chelsey Bleeke. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20250627093006
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CASTLES PRESCHOOL
FACILITY NUMBER: 045405610
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/03/2025
Section Cited
CCR
101161(a)
1
2
3
4
5
6
7
A licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Director will have individual staff meetings with all staff about co-mingling and staff will write statement acknowledging that they will follow the conditions of the license. Director will also share safe sleep regulations with all staff in the facility. Director will send a copy of the statement to LPA by 10/3/25.
8
9
10
11
12
13
14
Based on interview staff admitted a child has been taken from the infant license to the preschool license. This poses an immediate health, safety, or personal rights risk to people in care.as evidenced by:
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3