045407012-4-8-2024-13-CC-MAVS-D4KUX2-20240422155738

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407012
Report Date: 04/08/2024
Date Signed: 04/08/2024 10:12:38 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2024 and conducted by Evaluator Erica Laird

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20240222140243

FACILITY NAME:	LITTLE DISCOVERIES PRESCHOOL		FACILITY NUMBER:	045407012
ADMINISTRATOR:	CAMPBELL, KERRI		FACILITY TYPE:	850
ADDRESS:	4 CREATIVE LANE		TELEPHONE:	(530) 342-7758
CITY:	CHICO	STATE: CA	ZIP CODE:	95926
CAPACITY:	40	CENSUS: 31	DATE:	04/08/2024
		UNANNOUNCED	TIME BEGAN:	08:10 AM
MET WITH:	Kerri Fournier, Director		TIME COMPLETED:	10:26 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff humiliated a child in care

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 4/8/24 @ 8:10am Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection. LPA Laird met with facility director Kerri Fournier. It was alleged staff humiliated a child in care.

On 2/23/24 LPA Laird conducted an interview with facility director Kerri Fournier. Kerri stated a child (C1) had an accident and didn't have access to clean clothes. Kerri stated staff contacted C1's emergency contact (W1) to bring clean clothes. Kerri stated staff placed C1 in a towel and sat them at a table in the classroom. Kerri stated there were enough staff to allow C1 to wait in a private area, such as the office. Kerri stated hindsight, they could have placed C1 in the office to await clean clothes.

report continued on 9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Erica Laird	TELEPHONE: 530-895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 6

Control Number 13-CC-20240222140243

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL	FACILITY NUMBER: 045407012
	VISIT DATE: 04/08/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

On 2/23/24 LPA Laird conducted three staff interviews (S1-S3). S2 and S3 stated they saw C1 in the classroom in a towel. S3 stated the facility had tried to find "loaner" clothes for C1, but they didn't have any that fit. S2 stated W1 mentioned C1 was "really embarrassed" about having an accident. S2 stated they provided C1 a pair of clean underwear prior to W1 showing up.

On 2/23/24 LPA Laird observed video footage from the date of incident. Video footage shows C1 sitting at a table in a classroom with a towel wrapped around their shoulders, covering their entire body. The classroom has several other children present who are sitting at another table. C1 is seen sitting with a teacher. C1 is looking down with shoulders hunched.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Laird informed director, Kerri Fournier that this report dated 4/8/24 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Laird informed the Kerri Fournier to provide a copy of this licensing report dated 4/8/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the facility director, Kerri Fournier.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Erica Laird	TELEPHONE: 530-895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 6

Control Number 13-CC-20240222140243

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL	FACILITY NUMBER: 045407012
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/08/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/08/2024 Section Cited CCR 101223(a)(1)(3)	1 2 3 4 5 6 7	(a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. (3)To be free from...humiliation... This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Facility to read personal rights regulations. Director Kerri Fournier to submit acknowledgment of understanding to CCL by 4/9/24. Facility to conduct a staff meeting to discuss personal rights. Agenda and attendee signatures to be sent to CCL by 5/8/24.
	8 9 10 11 12 13 14	Based on observation and interviews, the licensee did not comply with the section cited above towards C1, which poses an immediate health, safety, or personal rights risk to children in care.	8 9 10 11 12 13 14	erica.laird@dss.ca.gov
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Erica Laird	TELEPHONE: 530-895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 6