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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407504
Report Date: 06/12/2024
Date Signed: 06/12/2024 01:47:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2024 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240514120519
FACILITY NAME:CHICO CHILD DEVELOPMENT CENTER - PRESCHOOLFACILITY NUMBER:
045407504
ADMINISTRATOR:MORALES, VALERIA DOMINGUEZFACILITY TYPE:
850
ADDRESS:850 PALMETTO AVENUETELEPHONE:
(530) 894-1778
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:35CENSUS: 27DATE:
06/12/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Shelly Caperello, OwnerTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Staff handle children in a rough manner
INVESTIGATION FINDINGS:
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On 6/12/24 @ 1:15pm, Licensing Program Analyst's (LPA's) Erica Laird and Kayla Danielson conducted an unannounced complaint inspection, and met with facility owner Shelly Caperello. It was alleged staff handle children in a rough manner; specifically, staff grabbed a childs arm and pulled them.

On 5/16/24 LPA Laird conducted an interview with facility owner Shelly Caperello. Shelly stated she has not heard of staff handling children in a rough manner. Shelly stated had anyone come to her regarding this information, it would have been handled immediately. Shelly stated she has not observed staff handle children in a rough manner. Shelly stated the facility would not and will not tolerate staff handling children in a roughly.

report continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240514120519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CHICO CHILD DEVELOPMENT CENTER - PRESCHOOL
FACILITY NUMBER: 045407504
VISIT DATE: 06/12/2024
NARRATIVE
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On 5/16/24 LPA Erica Laird conducted four children interviews (C1, C2, C3, C4). All children interviewed denied having been handled roughly by staff. C3 stated staff only hold hands and arms to walk to the bathroom. All of the children interviewed stated they had never observed staff grab children by the arms or wrist or seen staff hurt children.

On 5/14/24, 5/16/24, and 6/3/24 LPA Laird conducted interviews with four staff (S1, S2, S3, S4). S1 stated they had observed a staff grab a child by the wrist while scolding them. S2, S3, and S4 stated they had never observed staff handle children in a rough manner or staff grabbing children by the wrist or the arm. S2, S3, and S4 stated the only time staff grab hands is to walk children to the bathroom.

Based on interviews, there is not enough evidence at this time which could determine the allegation occurred.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with, Shelly Caperello.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2